District Manager, Licensed Cosmetologist - IL/MI/GA
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Responsibilities
- Consistently meets communicated and established performance standards and metrics for the role, including but not limited to; product and service sales, client satisfaction, labor efficiency, team productivity, and company culture
- Achieves monthly sales & business goals and other leading Key Performance Indicators (KPI's).
- Support recruitment and networking efforts in partnership with talent acquisition to identify new team members.
- Develop team members within their respective hubs to reflect the diverse customers, partners, and employee populations.
- Executes strategies related to meet and exceed sales targets through driving service sales, retail sales, membership and subscription sales
- Collaborates with support partners to ensure programs, training, and initiatives are executed for all Hair Color Bar team members
- Maintains a highly collaborative relationship with managers, direct reports, peers, and team members to aid in leading teams towards extraordinary performance
- Understands and utilizes Madison Reed tools, resources, and reports to drive sales and increase profits through identified KPIs
- Reviews scheduling tools to validate schedule optimization and ensures all locations are within forecasted labor allotment
- Engages with clients to deliver a distinct and delightful client experience resulting in future client engagement with the Hair Color Bar
- Follows up on all escalated client service issues in a timely manner for all Hair Color Bar locations within hub, including client survey comments (NPS) and client satisfaction survey (CSAT)
- Ensures all visual merchandising, organization, and cleanliness standards of each Hair Color Bar meet company guidelines
- Confirms all company assets are accounted for and maintained, including but not limited to; Madison Reed inventory, iPads, security cameras, and phones
- Participates and attends all Madison Reed leadership meetings and training.
- Work a variety of shifts to support business initiatives working various shifts such as evenings, weekends and holidays as needed.
Requirements
- 3+ years of management experience in a multi-unit organization; beauty services industry required
- Active State Cosmetology license required
- Technology experience working with various systems. Microsoft Office or Google Suite are highly desired
- Valid Driver's License Required
- Travel to market on a regular basis visiting locations, including but not limited to geography of existing markets and other states up to 75%
- Proven track record of leadership and working in a results-driven environment
- Solid knowledge & understanding of performance & revenue reports
- Support market growth through participation in local events
- Physical Demands:
- Big on Benefits
- The Perks? Glad you asked...
- Comprehensive Medical, Dental, and Vision Benefits
- Generous Paid Time Off program
- Company Paid Short and Long Term Disability and Life Insurance
- 100% Company Paid Mental Health Benefits through Talkspace
- HSA Employer Contributions and FSA Options
- 401k Participation
- Parental Leave Program
- Learning and Education Programs
- Madison Reed Gratis + Discounts on Hair Color Bar Services and Products
- Company Sponsored Events + Surprise and Delights
- But wait, there's more...
- We are Madison Reed.
- We're disrupting a $50 billion industry.
- Since 2013, we've offered our clients the option to truly own their beauty with a revolutionary choice-your place or ours? Home or Hair Color Bar? Our professiona
Benefits
Additional Information
District Manager, Hair Color Bar The Madison Reed District Manager is a leader who is sales and results driven, overseeing a multi-unit market. A strategic thinker with the ability to manage and grow a geography/territory of up to 10+ units. The Madison Reed District Manager will possess a varied skill set from anticipating future trends within their respective market with a broad knowledge of the business needs. They will be an adaptable leader with decisive planning skills and have the ability to manage day-to-day field operations and support larger corporate initiatives. A decisive leader, they'll ensure that business policies and practices leverage the capabilities and insights of individuals with diverse backgrounds, cultures, styles, abilities and motivations. #livelifecolorfully This role reports to the Regional Manager, is full time with a base salary range for this position is between $75,000-$85,000 , and requires availability on weekends, holidays and other peak times based on business needs. This role will be required to day travel up to 75% of the time, living within 90 minutes of 4 Hair Color Bars.
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