Territory Manager - Central Africa - Rock Processing

Responsibilities

• Customer management and market understanding:
• Assess potential in the Central Africa market segments served and make recommendations to penetrate underdeveloped opportunities.
• Know and understand customers' business, (revenue base, geographical area, sales potential, business cycle and decision makers) and develop strategic plans for the revenue growth within Central Africa.
• Lead the review, analysis and recommendation of new business opportunities based on spend and installed base.
• Analyse and understand the market share and commercial offerings for the area of responsibility and identify areas to leverage growth opportunities.
• Develop and maintain strong relationships and contact with customer organizations and provide timely feedback to customer queries.
• Sales Growth and Development:
• Actively develop and maintain channels to gain profitable market share.
• Based on available product portfolio, develop specific sales programs related to customer segmentations.
• Grow and retain existing accounts by presenting new solutions and services to clients
• Effectively manage the developed sales plan within for Central Africa.
• Prospect for, develop and expand new business.
• Improve market penetration by staying current on competitor offering, price and activities through market analysis including social media, market updates and sales channel updates.
• Work collaboratively with sales and customer support teams including Customer Support Centre and product support on customer strategies which will improve revenue and business profitability.
• Lead the sales team to develop the sales pipeline and effectively use technology including CRM, Business Insights tools and data analytics tools to understand and review market trends.
• Ensure key Capital Equipment & Aftermarket initiatives are effectively and efficiently carried out to achieve desired objectives .
• Effective Financial Management
• Ensure key Capital Equipment & Aftermarket customers are signed up to Sandvik aligned terms and conditions for the aftermarket business.
• Implement net prices files and price increases determined by Global Pricing reviews.
• Ensure effective cost management of your A&S cost centres.
• Ensure commercial compliance including adherence to LOA, review of QAR, CAR within LOA, provide commercial templates to customer & ensure agreed commercial agreements are executed by sales team.
• Provide support and assistance following up on outstanding debtors and customer credit limits.
• Achieve set sales KPI's and targets.
• People Management:
• Communicate the organization direction to the team so everyone understands the vision and strategies and accept their validity.
• Set performance standards and clearly communicate them to your team
• Use the coaching style of management with your team member to get results in a nondirective approach.
• Observe your people behaviours and provide regular honest feedback in a positive and constructive manner.
• Train, motivate and direct employees in order to optimize workplace productivity and promote professional growth.
• Cascade business strategy to your team.
• Ensure adequate resources & service coverage to support customers and business growth
• Reporting and Analysis:
• Maintain accurate and up-to-date records of customer interactions, project status, and revenue forecasts.
• Generate reports and analyse key performance indicators (KPIs) related to key accounts, providing insights and recommendations to management.
• Monitor and report on competitors' activities, market trends, and customer behaviour to identify potential risks and opportunities.
• Safety, Health and Environmental
• Comply with Sandvik SHEQ management system and the Objectives and Targets set.
• Practice the Sandvik EHS Policies, Vision, It's Culture and 'Commitment & Responsibility'
• Create a cult

Benefits

Additional Information

SANDVIK ROCK PROCESSING - SALES AREA AFRICA TERRITORY MANAGER - CENTRAL AFRICA By reshaping rock, we reshape the future. At Sandvik Rock Processing we have set out to advance the world through eco-efficient rock processing so come and join our team in Africa on this exciting journey. We are looking for a Territory Manager for Central Africa Purpose of the role: The role will report into the report into the Sales Area Vice President and responsible for managing the Rock Processing business in the Central Africa territory through creating and maintaining long-term relationships with key customers throughout the Central Africa territory. You will be accountable for revenue development, maximizing customer satisfaction, and identifying and converting opportunities for business growth of the Sandvik Rock Processing offering. You will also manage a team ensuring customer engagement and high level of customer service, as well as collaborating with cross-functional teams to guarantee successful project execution and customer retention, as well as foresee future trends. You must be motivated to drive the business growth and have strong ethical and professional standards.

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