Product Operations Specialist (AI & Data) - 12 Months Contract - Up to $6400

About the role

We're Hiring: Product Operations Engineer Join us in building and evolving the operational backbone that enables product teams to deliver mission-critical outcomes for government and defence stakeholders. If you are passionate about improving product delivery, leveraging AI tools, and driving operational excellence, this is an exciting opportunity to make a real impact. Job Highlights Contract Duration: 12 months Contract Salary: Up to $6,400/month Location: Depot Road, Singapore Work Hours: Monday to Friday, Office Hours 🧩 Key Responsibilities Operational Excellence & Process Improvement: Standardise and improve product planning cadences, roadmap rituals, and cross-team coordination Implement lightweight governance to ensure alignment while enabling team autonomy Enhance recurring workflows such as onboarding, incident handling, and release processes Introduce automation, tools, and documentation to reduce manual coordination Develop and maintain playbooks, templates, and operating standards ProductOps Tooling & Internal Products: Maintain and improve internal ProductOps platforms (knowledge base, dashboards, AI copilot, design systems) Act as the main point of contact for user feedback, issues, and escalations Administer product tooling ecosystem within governance and security constraints Track user experience metrics and prioritise improvements AI-Native Practices & Innovation: Leverage AI tools for productivity, reporting, documentation, and analysis Explore and pilot new AI tools and workflows for adoption across teams Identify opportunities to integrate AI into ProductOps processes Support upskilling of teams in responsible and effective AI usage Data & Insights: Build dashboards and define metrics to support data-driven decision making Translate product usage data into actionable insights Automate reporting processes and ensure data accessibility with proper controls Maintain trusted metrics frameworks used across teams Adoption & Change Management: Drive adoption of ProductOps tools and processes across stakeholders Coordinate rollout plans, onboarding, and training initiatives Gather and centralise feedback to inform product roadmap improvements ✅ Who We're Looking For Bachelor's or Master's degree in Engineering, Computer Science, Information Systems, or related field Minimum 3 years of experience in Product Operations, Project/Program Coordination, or related roles Experience working in complex, multi-stakeholder environments Strong analytical skills with ability to translate data into actionable insights Familiarity with product delivery and tooling (roadmaps, issue tracking, analytics platforms) Strong communication skills with experience producing reports and documentation Ability to work within governance, security, and compliance environments ⭐ Preferred Qualifications Experience with AI tools, LLM-based workflows, prompt engineering, or automation Exposure to internal product platforms, developer tooling, or design systems Experience building AI-assisted workflows or agent-based solutions Understanding of ProductOps, DevSecOps, or MLOps practices Experience in defence, government, or regulated environments Knowledge of multi-agent orchestration (advantageous but not required) 📩 How to Apply Apply via MyCareersFuture. Only shortlisted applicants will be contacted. 🔒 Data Privacy Notice By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants. BGC Group Pte Ltd (Outsourcing) EA License: 05C3053

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