Staff Implementation Engineer

About the role

Engage directly with customer technical teams to assess and understand existing processes and DevSecOps, CI/CD pipelines and governance models. Architect and implement an optimized Harness setup for integration, scale, and repeatability Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their processes, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base Consult on DevSecOps, cloud-native CI/CD and Kubernetes Interact with customers on a professional, meaningful and technically deep level Define current-state vs. target-state architecture and a phased onboarding and adoption roadmap spanning CI/CD, IaC, security and reliability. Provide forward-looking technical direction aligned with both customer needs and platform evolution. Author and standardize design patterns (reusable pipeline templates, deployment strategies, golden paths) and integration blueprints to SCM, cloud, artifact registries, secret managers, identity, ITSM, and observability. Guide and oversee execution across implementation engineers and delivery partners. Drive onboarding and adoption across multiple teams and business units. Deliver hands-on implementation across CI/CD, infrastructure-as-code, supply-chain security, the internal developer portal, database DevOps, and site reliability. Partner with Customer Success and account teams to drive adoption, growth, and long-term customer success Work closely with Pre-sales and Post-sales teams to ensu

Additional Information

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code - testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this "outer loop," helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend - enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery - and we're looking for exceptional talent to help us move even faster. Position Summary In this role, you will be working with internal and external stakeholders to architect, design and implement FinOps, IaC, and DB solutions for enterprise customers. You will have an opportunity to work with Harness Engineering and various customer functions, such as DevOps, SRE, Cloud, Finance and Engineering Analytics teams. You will develop best practices and automations to streamline Harness platform deployments in the most efficient, scalable, repeatable and reliable manner possible. We're a high-growth company on a once-in-a-lifetime journey to revolutionize engineering deployment tools & continuous delivery. In this role, you will partner closely with enterprise customers across EMEA to architect, design, and implement DevSecOps, FinOps, and Engineering Excellence solutions using the Harness platform. You will collaborate with Harness Engineering, Sales Engineering, and Customer Success, as well as customer teams including DevOps, SRE, Platform Engineering, Cloud Infrastructure, Finance, and Engineering Leadership. Your mission is to help customers modernize and scale their CI/CD practices in a way that is secure, cost-efficient, reliable, and aligned with business outcomes. This is a hands-on, customer-facing role in a high-growth global SaaS company, supporting organizations as they evolve their cloud-native and Kubernetes adoption across AWS, GCP, and Azure.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at harnessinc? Share your experience