Legal Technologist

About the role

This role sits within the Legal Technology group, part of the IDT team, and is based in our Newcastle office. You will report directly to the Legal Technology Manager. The team plays a key role in supporting lawyers across the EMEAPAC region in the adoption and optimisation of legal technology, enabling more efficient, data-driven, and client‑centered delivery of legal services. You will contribute to the enhancement of the firm's legal technology offering (including generative AI), support improvements in the way our lawyers work, and assist in delivering innovation initiatives aligned with our wider transformation programme. The Team The IDT team forms part of the firm's broader legal transformation function and works across the EMEAPAC region. The team collaborates closely with the Legal Project Management team (LPM), the Legal Services team (LST) in Newcastle, the Digital Solutions team (DS), IT and the Knowledge Management team (KM). The legal transformation function aims to enhance the lawyer experience, improve client outcomes, and strengthen financial performance by identifying opportunities to use technology, new delivery models, and improved ways of working. About You You have experience delivering complex legal transformation projects within a law firm. You have strong technical aptitude and are confident supporting the development, implementation and responsible use of technology and solutions, including AI tools. You communicate clearly, translate technical concepts into practical guidance, and build effective working relationships across teams. You take initiative, remain resilient in fastmoving environments, and bring a continuous improvement mindset, always looking for opportunities to enhance legal work through technology, data, and better processes.

Responsibilities

• Technology Adoption and Engagement
• Drive engagement and adoption of the firm's legal technology and AI tools across practice groups and regions.
• Deliver tailored demonstrations, communications and training to support effective use of technology.
• Act as a primary point of contact for technology, workflow and user guidance queries.
• Track and analyse usage data, performance indicators, and qualitative feedback across the legal tech stack, producing clear insights and recommendations to inform continuous improvement, adoption strategies, and technology roadmap decisions.
• In partnership with senior colleagues, take responsibility for guiding and executing the technology roadmaps.
• Process, Workflow, and Data
• Proactively drive the improvement of legal processes and workflows through appropriate use of technology.
• Work closely with lawyers, innovation leads and project teams to understand user needs and proactively identify opportunities to improve efficiency, reduce administrative effort and support consistent delivery.
• Lead on testing, validation and user acceptance of new workflows or technology features.
• Technical Support and Administration
• Serve as a subject matter expert for the firm's legal technology stack, maintaining a deep understanding of current tools, emerging capabilities, integrations, and best‑practice use.
• Provide hands-on support for the legal technology toolkit, including troubleshooting, configuration, and coordination with the relevant platform owners. Maintain appropriate governance, documentation and records for technology assets and processes.
• Create and refine legal tech solutions to legal team requirements - from prototypes to final builds - ensuring they meet best‑in‑class standards.
• Training and Knowledge Sharing
• Deliver training sessions, workshops and one-to-one support for lawyers and internal teams.
• Contribute to the development of internal materials, guidance notes and learning content.
• Help raise awareness of developments in legal technology, AI and emerging tec

Additional Information

Practice Group / Department: Legal Innovation, Design & Technology - Newcastle Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin America, Asia, Australia, Africa and the Middle East. We provide the world's preeminent corporations and financial institutions with a full business law service. With over 50 offices and 7,000 employees worldwide, our culture is the thread that connects us, as well as our values of unity, quality and integrity. Our strategy and culture are connected - defined by shared ambition, global collaboration and a one-team mindset. We believe pioneering work happens when people are empowered to think beyond boundaries, explore new opportunities and grow through diverse experiences. Alongside the right skills and experience, we look for people who are innovative, commercially minded, and motivated by the impact of the work they do - ready to share in our ambition and help shape what comes next. Because while individuals can do well, together we achieve something extraordinary.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at nrf? Share your experience