Vice President, National Accounts Service and Operations
External
Metlife · New York, NY$239K–$318K/yrFull-timeOn-siteToday
Risk Management
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Lead enterprise service delivery and operations for large National Accounts, overseeing a 900+ person organization and $12B+ revenue. Accountable for customer satisfaction, operational performance, risk management, talent development, and driving transformation using data, technology (including AI), and process optimization to improve NPS, persistency, SLAs, and profitability.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at MetLife? Share your experience