Senior Manager, Admissions and Enrolment

About the role

About IBU International Business University (IBU) stands as Ontario's first independent not-for-profit university. Having received Ministerial consent for full accreditation in 2020 and DLI approval in 2023, IBU is Ontario's only not-for-profit independent University. Our foundation draws inspiration from the world's most esteemed independent universities, creating a 'next generation' model characterized by innovation, agility, and responsiveness. IBU is focused on being a truly student-centric, industry-aligned university, executing the best practices of today to build the future talent relevance of tomorrow. IBU is committed to curricula and learning experiences that seamlessly blend rigorous academic preparation with practical skill development, reflecting emerging technologies, evolving societal needs, and the future demands of the global workforce. Job Title: Senior Manager, Admissions and Enrolment Term: Full-time, Indefinite (40 hours/week) Department: Office of the Registrar Reports to: Registrar Direct Reports: Admissions and Enrolment Officers Location: Toronto, Ontario Expected Salary Range: $90,000 - $110,000 annually Position Overview The Senior Manager, Admissions and Enrolment is a leadership role within the Office of the Registrar and oversees the integrity, accuracy, and compliance of student records, admissions, enrolment policies and procedures. This Office, oversees the full student lifecycle from application through graduation, providing support for accessibility, academic progression, and regulatory compliance. The successful candidate will lead the admissions and enrolment team to deliver a seamless and high-quality student/customer experience while maintaining operational efficiency and institutional standards. This position will also oversee and lead the efficiencies and technical transformation of the functions within the office and will handle all data inquiries from senior management as they pertain to relevant student and registrarial data. Key Accountabilities/ Duties: 1. Systems Leadership & Technical Transformation Lead the modernization of admissions, enrolment, and student records systems to reduce manual processes and enhance automation. Drive the design, implementation, and continuous improvement of integrated digital solutions that strengthen data integrity, efficiency, and transparency. Champion the adoption of new technologies to streamline workflows, optimize user experience, and improve service delivery to both internal and external stakeholders. Collaborate with IT and institutional partners to ensure systems are secure, scalable, and aligned with strategic priorities. Identify process gaps and build sustainable, technology-enabled solutions that improve response time, reduce errors, and elevate customer service standards. 2. Student Records & Registration Management Oversee the integrity, accuracy, and compliance of all student records across the student lifecycle. Ensure seamless registration processes for new and returning students through efficient system-driven workflows. Manage student progression, enrolment, and academic standing in alignment with institutional and regulatory policies. 3. Admissions & Enrolment Operations Oversee the end-to-end admissions and enrolment processes, ensuring efficiency, transparency, and a superior applicant experience. Supervise application review, offer management, deferrals, and First Letter of Admission (FLOA) issuance. Manage transfer credits, advanced standing, program withdrawals, scheduled breaks, and leaves of absence through robust, trackable systems. 4. Accessibility & Student Support Lead system-based coordination for accessibility accommodations to ensure timely and effective student support. Collaborate across departments to deliver consistent, confidential, and compliant accommodation processes. 5. Academic Coordination & Scheduling Direct the creation and maintenance of course schedules, sections, and academic timetables. Oversee student orientation and graduation processes with emphasis on system-led coordination and accuracy. 6. Data, Reporting & Compliance Maintain alignment with institutional, provincial, and federal regulations related to admissions and student records. Develop dashboards and data analytics to monitor enrolment trends, student progression, and operational efficiency. Provide insights and reports to senior leadership to inform planning and continuous improvement. 7. Communications & Stakeholder Liaison Foster transparent communication between Admissions, Recruitment, Finance, and Academic teams to ensure alignment on enrolment pipelines. Oversee the issuance of official documentation including transcripts, enrolment confirmations, and completion letters. 8. Grade Management & Appeals Collaborate with the Office of the Dean to manage grading workflows, changes, and academic appeals. Ensure timely and accurate grade processing through systemized checks a

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