Account Manager - Medical Education

Responsibilities

• Client delivery
• Ownership of and accountability for medium-sized client projects, ensuring that projects are delivered to highest possible standards within budget and agreed timeframes
• Actively demonstrate an understanding of your clients' needs (building an awareness of their strategy and brand) and preferences in your interactions and the delivery of work
• Confidently develop written content (briefing documents, etc) and gain experience reviewing junior team members' work, ensuring content is accurate and developed to a high standard ahead of more senior review
• Business development
• Start to identify areas for growth (evolving existing programmes and/or additional tactics), proactively sharing new ideas with your team and client
• Take an active role in new business, which may include undertaking and presenting research to the pitch team, or facilitating team input via brainstorms/presenting as part of the pitch team
• Team management
• Maintain an awareness of the professional development of more junior team members on your accounts, through regular catch ups and interactions
• Develop your coaching, delegation and briefing (both internally and externally with suppliers) skills, and lead by example; use these approaches to upskill, develop and inspire more junior team members
• Buddy new SAA/AM starters
• Financial management
• Develop a greater understanding of the account finances beyond your projects, proactively supporting your account lead with financial management including managing Salesforce opportunities, invoicing and forecasting
• Develop accurate budgets for clients, reflecting on previous projects and gathering cost quotes
• Manage the budget for projects that you own, feeding into your account lead as part of the broader programme finances; identify where project is going out of scope and alert your account lead with details of additional budget required
• Input into the resourcing process by sharing with your account/medical writer lead the requirements for your projects
• Complete your timesheets and expense claims accurately and on time and take an active role in reviewing timesheets across some of your projects
• Agency environment
• Participate in internal initiatives which contribute to the culture or development of the Medical Communications team, or Real Chemistry more broadly (e.g., compliance/socials/inspiration)
• This position is a perfect fit for you if:
• Our Company values - Best Together, Impact-Obsessed, Excellence Expected, Evolve Alway

Benefits

Additional Information

At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Job Summary: Real Chemistry is looking for a Account Manager to join our growing team! As an Account Manager, you will act as the key day-to-day client contact, managing relationships and taking responsibility for the delivery of several medium-sized projects. As a captain, you will be responsible for managing the execution of parallel ongoing projects and take an active role in coaching your junior team and ensuring projects are delivered effectively alongside the account lead.

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