CBD Sr.Assistant - Coupang Beauty (B&W)

Responsibilities

• Sales & Business Execution
• Support the execution of sales plans for the Coupang Beauty business (1P/3P as applicable)
• Assist in sales forecasting and demand planning activities
• Monitor daily and weekly sales performance, identifying risks and opportunities
• Support promotion planning, campaign execution, and deal optimization
• Account Management
• Maintain effective operational communication with Coupang buying and MD teams
• Ensure accurate and timely management of product listings, pricing, and content
• Support new product launches (NPD) and online assortment expansion
• Assist in resolving operational issues (e.g., stock availability, logistics, vendor setup)
• Financial & Performance Management
• Track key sales KPIs (GMV, NSV, margin, PPM, etc.) and provide regular updates
• Support budget management, including trade spend, promotions, and ROI tracking
• Assist in preparing business reports and performance dashboards
• Market & Category Insights
• Monitor marketplace trends, competitor activities, and pricing dynamics
• Provide insights to improve category performance and conversion rates
• Support analysis of key growth drivers (traffic, conversion rate, basket size, etc.)
• Cross-functional Collaboration
• Collaborate closely with Supply Chain, Marketing, Finance, and RGM teams
• Support alignment on stock availability, campaign readiness, and pricing strategies
• Ensure smooth execution of integrated business plans
• Qualifications & Experience
• Essential:
• 2-5 years of experience in e-commerce, key account management, or sales (FMCG preferred)
• Strong analytical skills with proficiency in Excel and data management
• Excellent communication and stakeholder management skills
• Fluent in Korean; working proficiency in English
• Preferred:
• Experience managing Coupang or other major e-commerce platforms
• Understanding of key online business metrics (e.g., GMV, ROAS, conversion rates)
• Experience in Beauty or Personal Care categories is an advantage
• Key Competencies
• Data-driven mindset with strong attention to detail
• Strong execution and ownership
• Agile and quick learner in a fast-paced e-commerce environment
• Collaborative and proactive problem-solving approach

Benefits

Additional Information

Job Title: CBD Sr. Assistant - Coupang Beauty (B&W) Function: Customer Development (E-commerce) Department: Beauty & Wellbeing (B&W) Location: Seoul, South Korea Job Purpose The CBD Sr. Assistant supports the growth of the Coupang Beauty (B&W) business by executing sales plans, managing day-to-day account operations, and contributing to the delivery of GMV, profitability, and market share targets within the e-commerce channel. This role works closely with the CBD Manager to ensure effective execution of commercial strategies, while building strong collaboration with Coupang stakeholders and internal cross-functional teams.

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