Graduate Programs Student Services Support Coordinator

Requirements

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Job Profile Summary:
• Connects students to a variety of academic, professional, and personal support services to overcome academic and non-academic barriers and enhance their skills to increase persistence and graduation rates.
• Job Description:
• Join a high-impact team supporting graduate business students at one of the nation's largest and most innovative business schools. In this role, you will advise graduate students, coordinate events, and help shape the student experience from orientation through graduation.
• If you enjoy helping others succeed in a higher education environment, value collaboration, and appreciate variety and ownership in your work, this may be an excellent opportunity to grow your career in student success and higher education administration.
• Salary Range: $ $46,000 - $51,500 annually; DOE
• Days and Schedule
• Typical work schedule is Monday-Friday, 8:00 a.m.-5:00 p.m. Some evening and weekend work may be required based on program schedules, student engagement activities, and event support needs.
• One position supporting Specialized Master's evening cohort programs will require at least one evening work schedule per week (example: 9:30 a.m.-6:30 p.m.) to support working professional student populations.
• This position is eligible for hybrid work. Hybrid work is an arrangement where employees spend a minimum of 60% of their regular work week at their primary ASU work location. Dean or vice president-level approval is required.
• Essential Duties / Responsibilities
• Provides academic advising and student support, including problem-solving, conflict resolution, and interpretation of university and program policies
• Monitors, manages, and documents student academic progress, including degree requirements, probation, off-track status, withdrawals, enrollment adjustments, and graduation readiness
• Facilitates student administrative processes, including registration, interactive Plan of Study (iPOS), internship/CPT trainings, and graduation processes
• Develops and delivers proactive student communications through newsletters, presentations, office hours, class announcements, targeted outreach, and 1:1 appointments
• Plans, coordinates, and executes orientation, academic programming, student engagement initiatives, leadership programming, and signature events
• Collaborates with faculty, internal departments, and university partners to support program operations, classroom logistics, and student success initiatives
• Supports faculty through classroom coordination, course material preparation, and administrative support
• Supports program budgets and financial processes, including expenditures, disbursements, reimbursements, and approvals
• Maintains program

Benefits

Additional Information

Job Profile: Student Support Specialist 2 Job Family: Student Support Services Time Type: Full time Max Pay - Depends on experience: $51,500.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date.

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