Sales Operations Manager
External
Hauler-hero · USPrepare for this interview
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About the role
We are hiring our first dedicated Sales Operations Manager. This is a builder role, not a reporting-only role. You will own sales systems, data integrity, process design, and automation to support a growing GTM team. You will partner closely with Sales Leadership, Marketing, and Customer Success to ensure clean pipeline operations, accurate forecasting, and scalable processes.
Responsibilities
- Own HubSpot architecture, workflows, and data hygiene
- Build and maintain sales dashboards, reporting, and forecasting
- Design pipeline stages, deal processes, and qualification frameworks
- Implement automation to reduce manual rep work
- Serve as the single source of truth for GTM data
- Partner with leadership on territory design, quota planning, and capacity modeling
- Support SDR and AE teams with tools and enablement
- The Numbers
- Current sales org: 8 team members (Inside Sales Manager, 2 SDRs, 4 AEs, 1 Sales Engineer)
- Planned growth to 11-12 team members in the next 3-6 months
- Core tooling: HubSpot, Grain, and emerging AI-based workflows
- What Success Looks Like
- First 90 Days
- Complete audit of HubSpot and current sales processes
- Implement core pipeline and forecasting dashboards
- Establish data hygiene standards and enforcement
- By 6 Months
- Sales leadership relying on forecasts with confidence
- Automated workflows reducing manual rep admin work
- Zero recurring pipeline data disputes
- By 12 Months
- Scalable sales infrastructure supporting 2× team growth
- Self-serve analytics for GTM leaders
Requirements
- 3+ years in Sales Operations, RevOps, or similar
- Deep experience with HubSpot
- Strong analytical and process design skills
- Ability to build from scratch in an early-stage environment
Benefits
Additional Information
About Hauler Hero Hauler Hero is a vertical SaaS platform modernizing the waste hauling industry. Hauling generates $90B+ in annual revenue in the US and Canada, yet most operators still rely on legacy software and spreadsheets. We deliver a modern operating system for haulers covering dispatch, routing, CRM, billing, accounting, and payments. Today we serve 200+ hauling companies and generate $4M+ in ARR, with a product built specifically for the operational and financial realities of this industry.
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