Complex Director, California

Responsibilities

• Accountable for own branch and branches within complex.
• Lead branch and associate managers, advisors, and build strong partnerships with operations staff and other resources that support the complex.
• Lead from the front by demonstrating effective strategies, demonstrate appropriate leadership competencies and executing the playbook to drive results.
• Understand skills of branch managers and leverage talents to drive performance. Develop and execute performance improvement plans when necessary.
• Implement national recruiting strategy. Lead branch managers and recruiting partners to execute.
• Recruit high quality experienced advisors and novice advisors to your branch and complex.
• Actively generate leads into local area pipeline and manage the end-to-end candidate experience.
• Understand the Ameriprise value proposition, develop branch's unique value proposition, and articulate each to candidates.
• Execute on onboarding and ramp-up plans that drives growth.
• Drive profitable organic growth of the complex and branch office key metrics through active leadership, coaching, and delivery of the Ameriprise Client Experience.
• Inspect results regularly and provide regular coaching to branch managers and advisors in your branch on business planning, client acquisition, advice, investment solutions, external practice acquisition, and more.
• Lead the complex with integrity.
• Ensure brand standards, client service and client satisfaction are met.
• Maintain a legal and compliant organization.
• Perform front-line supervision and second level supervision activities to ensure sales activities are appropriately based on client objectives, goals, and risk tolerance.
• Anticipate, manage, and resolve risk items to ensure the interests of the client. Develop strong local culture, including a culture of peer learning and comradery; achievement orientation; growth and continuous development.
• Ensure Ameriprise core values are upheld - client focus, integrity always, excellence in all we do, and giving back to the communities in which we live and work.
• Quarterly Periodic Business Reviews with Branch Leader and Regional Sales Leader. Monthly results review with Branch Leader.
• Weekly to bi-weekly 1:1s with Level II+ advisors.
• Bi-weekly results review with branch managers.
• Monthly reviews with branch and complex support staff.
• Weekly visits to branches within complex.
• Required Qualifications
• Bachelor's degree or equivalent experience
• 7-10 years of experience in financial services, including demonstrated ability to execute a defined growth playbook, delivering consistent results while inspiring and coaching others to do the same.
• Proven leadership skills and ability to drive & motivate a large organization to achieve results.
• Strong financial acumen with P&L expense management and ability to analyze data to identify opportunities, optimize performance, and drive profitable growth.
• Skilled at building and expanding strategic networks across diverse communities to drive business development and market presence.
• Active FINRA Series 7.
• Active FINRA Series 24, or S9/10.
• Active State Securities Agent Registration (S63 or S66).
• Active IAR Registration (S65 or S66).
• Active Life and Variable Contracts insurance licenses.
• Self-driven and achievement oriented.

Requirements

• Master's degree and/or relevant industry designations preferred (e.g., CFP).
• Base Pay Salary

Benefits

Additional Information

About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Job Description We are seeking a Complex Director to own and accelerate growth across a defined California territory (excluding Sacramento), leading a multi-office complex with full P&L accountability. You will drive revenue and asset growth by executing a strategic plan focused on advisor and client acquisition, retention, and productivity-while building high-performing teams and leveraging strong operational partnerships to scale impact.

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