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Field Motor Engineer Somerset Area

External
Davies Group logoDavies · Home Meadow
Full-timeOn-site2w ago
LeadershipMoveNegotiation
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About the role

We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management , supporting both customers and internal teams to deliver high-quality outcomes. You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types. What will your day look like: Key Responsibilities Produce accurate, detailed, and high-quality engineering reports Assess, value, and negotiate vehicle repair costs Provide fair and accurate vehicle valuations Negotiate total loss settlements Apply detailed knowledge of salvage categories Manage claims through to resolution Liaise with repairers, customers, and internal teams Support colleagues and contribute to team success Knowledge and Abilities: Skills & Experience Essential: Qualified to IAEA or ATA (VDA) standard Experience within insurer or independent engineering environment Strong understanding of claims processes and salvage categorisation Experience using estimating systems (e.g. Audatex, GT Motive, Glass's ) Ability to inspect a wide range of vehicles including: Cars HGVs Agricultural machinery Caravans Excellent negotiation and communication skills Strong analytical and problem-solving ability Effective time management and prioritisation skills Desirable: AQP qualification Personal Attributes Detail-oriented and structured approach Confident decision maker and negotiator Ability to work independently in a fast-paced environment Strong customer focus with complaint resolution experience Professional handling of sensitive and confidential information #INDUKI

Benefits

Career & PurposeDavies Innovation LabLeadership training programmeFunding for professional qualificationsThrive at Davies; learning opportunitiesEnvironmental & SocialThe Davies FoundationLocal charity fundingPennies To HeavenEmployee Resource GroupsEmployee volunteering programmeFinancial HealthPension, 5% employee and 5% employer contributionMy Choices at Davies provides; High Street discounts and Financial wellbeing hubLife assurance: x4Refer a FriendCycle to Work SchemeLease car salary sacrificeDavies Incentive PlanEnhanced maternity, paternity and adoption payMental, Physical & Emotional WellbeingWellbeing centre; move, munch, money & mind focusDiscounts with 100's of UK retailersEAP; 24/7 confidential helpline25 days holiday, increases to 26 days after 5 years and 27 after 10 yearsFlexible workingDress for your dayInclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriageFlexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Additional Information

Field Engineer Division: Davies UKI Reports to: Head of Engineering Location: Field-based Hours: 08:30 - 17:00

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