Logistics Manager
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About the role
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators. Role Summary Topps KK / Fanatics Collectibles is seeking a hands-on Logistics Manager to be the first logistics hire in Japan, responsible for building and personally operating the end-to-end logistics function from day one. This is a highly execution-focused individual contributor role, ideal for someone who thrives in ambiguity, rolls up their sleeves, and can independently stand up logistics operations in a new market. Based in Tokyo, this role will work closely with the APAC Regional Director (China-based) and integrate Japan operations into the global supply chain. This is a full time role, in the designated office 5 days per week.
Responsibilities
- End-to-End Japan Logistics Execution (Hands-On)
- Independently design, set up, and execute all logistics flows for Japan, including inbound imports, domestic distribution, and returns.
- Personally manage customs clearance activities, including HS classification support, documentation review, duty/tax handling, and direct communication with Japanese customs and brokers.
- Source, negotiate, contract, and day-to-day manage freight forwarders, customs brokers, warehouses, and last-mile carriers.
- Stand up warehousing solutions (bonded and non-bonded), including hands-on setup of SOPs, inbound/outbound processes, inventory controls, and reporting.
- Act as the single point of accountability for all logistics issues in Japan, resolving shipment delays, customs holds, inventory discrepancies, and carrier performance issues directly.
- Daily Operations & Global Coordination
- Personally coordinate shipments with global factories, suppliers, and distribution centers, ensuring accurate bookings, documentation, and delivery timelines.
- Execute and track inventory movements, stock accuracy, and availability across B2B, B2C, and eCommerce channels.
- Manage returns and reverse logistics workflows, including inspections, rework, and disposition.
- Maintain hands-on oversight of freight costs, invoices, accruals, and variance analysis.
- Market Build-Out & Continuous Improvement
- Build logistics processes, templates, and SOPs from scratch, scaling them as volume grows.
- Translate Japan demand plans into practical shipment schedules, space planning, and logistics execution plans.
- Track and improve KPIs across cost, service level, lead time, and inventory accuracy through direct action, not delegation.
- Identify risks early and implement pragmatic, cost-effective solutions suitable for an early-stage market.
- Cross-Functional & Regional Collaboration
- Work directly with the APAC Regional Director (China) on Japan market readiness, launches, and ongoing execution.
- Partner hands-on with global supply chain, operations, finance, tax, legal, and eCommerce teams to ensure Japan operations are compliant and executable.
- Support localization of systems, reporting, and workflows required to operate Japan independently while remaining aligned globally.
- Required Skills & Experience
- 5+ years of hands-on logistics and supply chain experience in Japan, ideally as an individual contributor or early-stage market builder.
- Deep, practical knowledge of Japan import/export regulations, customs clearance, and domestic logistics operations.
- Proven experience personally executi
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