Analyst I - System

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Special Instructions Dear Applicant, The South Texas College Office of Human Resources will not be held responsible for redacting any confidential or sensitive information from the documents that you attach to your application. Confidential and sensitive information include the following: Social Security Number Date of Birth Age Citizenship Status Gender Ethnicity/Race Marital Status Applicant Photos * A redaction guide can be found by clicking here . Please make sure that you omit this information from your application prior to submission. We are advising you that the Office of Human Resources will be forwarding your application to the hiring department as per your submission. Transcripts Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA). Foreign transcripts Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College: NACES Members Job Description Department: Information Technology (Systems and Networking) General Statement of Job The System Analyst I installs, configures, administers and provides ongoing maintenance support to Enterprise servers and associated systems. Monitors server performance and storage capacity for physical and virtual server environments. Specific Duties and Responsibilities Essential Functions: Troubleshoots systems and hardware issues. Coordinates production maintenance schedules on a daily, weekly, monthly basis. Periodically performs system updates and other systems functions during off-peak hours, such as evenings and weekends. Participates in the department technology projects and, in the analysis, implementation and testing phases. Provides infrastructure maintenance and support for physical and virtual servers. Manages server systems security, including the creation and maintenance of security templates for baseline compliance. Monitors and maintains automated reports and scripts. Responsible for maintaining knowledge of third-party products and its capabilities, to assist other teams with application installation, testing and troubleshooting. Assists in the development of procedures and guidelines related to the systems area and performs continuous analysis and improvements of systems operations. Implements and supports distributed file systems. Supports a 24x7 computing environment in collaboration with the Information Technology Department. Responsible for providing a continuati o n o f servic e deliver y a n d continuous poin t o f contac t for se r v i ce use r s an d staf f al i ke outsi d e o f nor m a l offic e w o rkin g hours. Performs hardware and software licensing inventories. Forecasts storage, hardware, and licensing needs. Responsible for maintaining knowledge of emerging technology requirements for continuous infrastructure improvements. Assists in the management of the Enterprise mail system for staff/faculty/students with all its hybrid connections and sub-components. Performs Active Directory operations including group policy creation and support. Travels throughout the college district, as needed. Performs other duties as assigned. Required Education and Experience Bachelor's degree in Computer Science, Computer Information Systems or related field required. At least two (2) years of technical work experience in systems preferred. Required Knowledge, Skills and Abilities Excellent oral, written and interpersonal communication skills. Strong computer skills with knowledge of Microsoft Office including, but not limited to, Word, Excel, PowerPoint, and Outlook, the Windows environment, internet research skills, macro reporting and IT project management. Knowledge and work experience with UNIX, Windows, Storage Area Network (SAN), Virtual Machines (VM), Application Load Balancing, Networking, Security practices, Active Directory, Exchange/cloud email systems. Excellent problem-solving and analytical skills. Familiarity with disaster recovery procedures and practices. Ability to prioritize, organize, and complete multiple tasks with attention to detail, within stated deadlines. Ability to work independently as well as a team player within department and with others. Ability to adapt to constant change and periods of fast-paced, high-intensity work situations. Ability to work evenings and/or weekends as needed; willing to travel throughout the college district using own means of reliable transportation. Demonstrated commitment to achieving the vision and mission of South Texas College. Ability to read and interpret documents such as technical and professional m

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