Lead, Clinical Data Processor

Responsibilities

• Understand and apply study‑specific redaction guidance, QC requirements, and GxP expectations for source document processing
• Provision customer user accounts across assigned studies and ensure compliance with access requirements
• Manage and perform workflow events related to study execution, ensuring accuracy and timeliness
• Review image, video, and document quality; perform redaction and source preparation; facilitate translation or DICOM link creation when required
• Issue queries and conduct routine follow‑up with study sites; escalate trends or risks to Project and Operations Managers
• Assist with generating and distributing final study closeout deliverables
• Monitor and balance team workload; drive improvements to ensure timely and accurate task completion
• Oversee large, multi‑staff tasks, ensuring quality and communication with Project Managers or customers
• Support Project Support staff in communicating delays, issues, or risks to internal or external stakeholders
• Collaborate with supervisors to maintain procedures that meet internal, client, and regulatory requirements
• Lead or participate in project/team meetings and guide staff on deliverables, processes, and timelines
• Support Quality Assurance teams during sponsor audits and follow‑up actions
• Partner with other departments to develop tools, procedures, and training to strengthen the Project Support team
• Facilitate cross‑functional interactions to ensure successful project execution
• Manage expectations with Clario Project Management and customers for assigned tasks
• Maintain strong professionalism, accountability, and quality in all deliverables
• Ensure English‑language fluency across written and verbal communications
• Follow SOPs, project‑specific instructions, and study documentation
• Participate in SOP updates, team QRGs, and Work Instruction development
• Collaborate with internal staff to resolve issues and support team success
• Maintain industry and technical knowledge through training and ongoing learning
• What We Look For
• Associate/Bachelor's degree in Computer Science, IT, Life Sciences, or related field (or equivalent experience)
• 3 + years of experience in clinical trials, healthcare, or a related field; 1+ year clinical trial experience preferred
• Proficiency with MS Office tools (Word, Excel, Teams, OneNote)
• Ability to identify PII/PHI deviations and apply Good Documentation Practice for redaction
• Exceptional attention to detail and accuracy
• Ability to work independently and collaboratively, with strong judgement under pressure
• Strong organisational, prioritisation, and problem‑solving skills
• Excellent interpersonal, written, and verbal communication abilities
• Ability to maintain professionalism and a positive attitude at all times
• Based in or able to work from Bangalore (on‑site or hybrid)

Benefits

Additional Information

At Clario, part of Thermo Fisher Scientific. Join us a global leader in clinical trial endpoint technology and help ensure the highest standards of data quality throughout our clinical study workflows. As Lead, Clinical Data Processor, you will lead a team responsible for source document processing, query management, quality checks, and workflow completion across multiple active clinical trials within our Specialty Solutions division. Your leadership will ensure accuracy, compliance, and operational excellence while supporting critical project timelines for global sponsors.

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