Client Technology Manager II
External
Alight · OR Oregon VirtualPrepare for this interview
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About the role
The Health Client Technology Manager is a subject matter expert level of client benefits plan requirements. System Development Life Cycle (SDLC), and benefits administration systems. Responsibilit ies Collaborating with Domain Managers, client, and/or third parties in developing creative technical solutions. Support complex client requirements, while keeping Best Practices in mind Translating client business rules into technical requirements, and resolve complex system defects on time with high quality solutions Supporting client acceptance testing for implementation project Managing the implementation and deployment across all technical work activities. Including management of risks and providing direction on priorities throughout the implementation life cycle Lead/Support our global partners and client teams in the development of creative, high-quality solutions Coaching colleagues on complex system analysis and testing efforts, driving colleague growth and development Leveraging as a coach (outside of aligned client) to support broader critical business needs Creating a culture of continuous improvement and identifies opportunities to improve processes and develops creative solutions that drive improvement.
Requirements
- Possess Bachelor's or equivalent work experience
- Possess 3 or more years of technical experience
- Able to translate concepts to client requirements that drive technological and process solutions to meet client needs
- Possess project and client management experience
- Possess analytical, problem-solving, and organizational skills
- Possess Leadership and coaching skills
- Possess Excellent verbal, written, and interpersonal communication skills. Able to facilitate effective conversations with internal and external clients
- Guide and support adoption of best practices.
- Application and Interview
- Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations.
- Our commitment to Inclusion
- We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
- At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
- As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.co
Benefits
Additional Information
Amazing Opportunity and Great Place to Work! Come make a difference and consider this unique opportunity to step into a rewarding career. Our story At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.
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