Equipment Sales Support

Requirements

• Minimum of 3-5 years in a Customer Service role
• Dental product (Equipment) knowledge is preferred
• Experience working with Microsoft
• Proficient with MS Office software
• Excellent customer service skills with the ability to develop positive relationships
• Knowledge of basic financial and accounting principles an asset
• Strong problem-solving skills
• Ability to multi-task
• Exceptional telephone etiquette and listening skills
• Ability to work from home or office
• The anticipated salary range for this position:
• $54,200.00 - $81,200.00 Annual
• This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.
• Medline Canada, Corporation is proud to be an equal opportunity employer.
• About Medline Canada
• Our Commitment to Diversity and Inclusivity
• Our commitment to Accessibility
• All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Benefits

Additional Information

Value Proposition As a leading partner in healthcare, Medline Canada's sole purpose is to make healthcare run better - this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast. Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes: Collaborative work environment with highly engaged employees Market competitive compensation and benefits plan, including LTD & Insurance RRSP with a company match Annual Employee Appreciation Week Paid vacation and personal days Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being Career growth and training programs Open communication with Senior Leaders Tailored incentives for eligible employee groups, such as home office reimbursement Employee referral program Education support programs Fitness subsidy Recognition programs Social activities And much more... Job Description Summary As Equipment Sales Support, you will be the main point of contact to process and coordinate equipment orders, providing exceptional service and support for our dental equipment range. Your role will involve overseeing the equipment sales process from quotation to invoicing while ensuring the highest level of customer satisfaction. Job Description Main Responsabilities Provides Quotations By: Responding to inquiries via phone and email Communicates with Sales Representative to establish range for pricing Reviewing current promotions and clearance items Processes Incoming Orders By: Receiving orders from Sales Representatives Verifying order data, credit application, down payments, and other terms prior to order input Entering orders into the system Processing special orders Promotes Outstanding Customer Service By: Providing prompt and courteous service Ensuring prompt resolution of any order challenges Collaborate with various departments to ensure customer needs are met Develops and Maintains Relationships with Sales and Manufacturers By: Liaising with Manufacturer Reps for product queries Staying current on new products and promotions Supports Business Growth By: Promoting the sale of existing inventory Maintaining professional and technical knowledge Performing other duties as assigned

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Medline? Share your experience