Technical Manager QMS - 9m FTC

About the role

We're looking for a Technical Manager to lead the review, redesign and ongoing management of our Quality Management System (QMS). You'll make sure our technical policies, procedures and documents are clear, consistent, compliant, and easy to use across the business. This is a fixed-term role for 9 months focused on simplifying processes, improving how we work, and making sure we meet legal and audit requirements. You will be responsible for Lead the full redesign and implementation of the QMS Create a clear structure for policies, procedures, guidance and templates Rewrite and maintain technical policies and standard operating procedures (SOPs) Ensure all documentation is simple, consistent, and aligned to legal and audit standards Put strong document control in place (version control, approvals and review cycles) Make sure the QMS supports due diligence and compliance requirements Align systems to recognised standards (e.g. BRCGS principles) Embed QMS into key business processes (product lifecycle, supplier management, incidents/recalls) Improve ways of working by removing duplication and closing gaps Ensure the business is always audit ready Track performance using KPIs and drive continuous improvement Work with senior stakeholders to embed changes and new ways of working Provide training and guidance to ensure consistent adoption You will need Essential: Strong background in food technical or compliance roles Experience creating or improving QMS, policies or procedures Good understanding of food law and compliance requirements Strong process improvement and problem solving skills Ability to turn complex information into clear, practical processes Desirable: Experience working with audit standards (e.g. BRCGS) Background in wholesale or high volume product environments Experience with specification or compliance systems Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the adver

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