Customer Advisor for Book Lovers with Polish and English
External
Sutherland · Sofia, BulgariaFull-timeOn-site2d ago
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Responsibilities
- Assist customers with inquiries related to audiobooks, music, and digital content
- Provide friendly, accurate, and professional support
- Resolve customer issues efficiently and ensure a positive customer experience
- Represent the client's brand with excellence
Requirements
- Fluent Polish and English (B2-C1)
- Interest in books, authors, audiobooks, or podcasts is an advantage
- Strong communication and problem-solving skills
- Well-organized, customer-focused, and eager to learn
Benefits
Fully remote position in BulgariaWorking Hours: 10 am - 7 pm (Monday - Sunday)Competitive salaryPermanent employment contractExtremely cool benefit of unlimited access to one of the biggest audio book libraries in the worldAdditional health and life insurance21 days paid annual leaveFood vouchersPaid training and coachingCareer growth opportunities within a global companySupportive international work environmentReady to Join Us?Love books, audiobooks, and great customer experiences? Turn your passion into a career and help fellow book lovers discover their next favorite story.Apply today and become part of our team!Health insuranceRemote work options
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