Duty Management Trainee

Benefits

Additional Information

You will learn to: Assist the Managers on Duty with daily operations. Address guests in a professional and hospitable manner, answering questions, providing information and giving recommendations on what to do in Amsterdam. Act as the first point of contact for guests and departments in case of incidents, handling complaints, resolving issues, or urgent matters Listen carefully to guests, resolving issues, and adding that extra touch to create memorable moments. Manage Guest Relations activities, including overseeing responses on our guest experience platform, ReviewPro. Know the procedures of the Front Office and Food & Beverage departments and ensure they are followed seamlessly. Facilitate smooth communication between all departments to elevate the guest experience. Conduct quality checks in public areas and guest rooms to ensure cleanliness and safety. Contribute to the improvement of the departments by giving suggestions to the head of department on current processes and procedures. Work on various projects and execute tasks that will help you grow into a well-rounded hotel professional. If you're ready to step beyond a standard internship and truly understand how a hotel operates from the floor to the office, we'd love to hear from you. Essential ingredients: Currently enrolled in a hotel/hospitality management program (HBO level) or similar. Available for a minimum of 6 months. Strong communication skills in English (additional languages are a plus). Flexible and willing to work operational shifts, including evenings and weekends. Ensure you're authorized to work in the Netherlands and have housing arranged in Amsterdam before applying. Due to the high volume of applications, we will only respond to candidates who meet these criteria. By applying, you consent to the use of your data for recruitment purposes. To withdraw consent or request deletion, use the "apply" button. Why Join Radisson Hotel Group? Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development -helping you reach your full potential. Experience the Team Spirit - Join a workplace that's inclusive, fun, and meaningful . We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives . Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference -in hospitality, your community and beyond. Enjoy Global & Local Perks - No matter where you're located, you'll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you'll have access to local perks and rewards tailored to your country, making your experience even more rewarding! Join us in shaping the future of hospitality! If you're ready to bring your talent, energy, and passion , we'd love to hear from you. Apply now and let's make every moment matter. We welcome applicants from all backgrounds, abilities, and experiences . If you need any adjustments during the application process, please let us know.

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