Skip to main content
Back to jobs

Customer Service Representative (French AND Dutch)

External
Msxinternational logoMsxinternational · Madrid, Spain
Full-timeOn-site1w ago
Cover LetterConnect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role

Benefits

Permanent contract from day one.Salary: € 24,000 gross per year.Telecommuting policy of up to 50% of the monthly working hours after the training period (approx. 3 months).Be part of a great team of professionals in an internationally consolidated company.Gain a global vision of the automotive sector by interacting with clients, suppliers, consultants, and dealerships.Possibility to join the Flexible Compensation Plan (medical insurance, transport card, meal card, training...).23 working days of vacation per year, as stipulated by the collective agreement.Additional incentives for employee referral programs, internal trainers, new business opportunities, etc.Do you think you're the ideal person for this position? We want to meet you! Apply now, and we'll review your application.Vision insurancePaid time offFlexible scheduleParental leave

Additional Information

Our Customer Experience area works with a proactive and dynamic approach. Here we all contribute ideas, make decisions and collaborate so that each customer feels unique, special and fully satisfied with our service. Do you know how to understand customer needs and set priorities in management? Do you know how to identify and solve their needs while transmitting a brand image? Become one of our Customer Service Representative! The duties you will perform on a day-to-day basis are as follows: You will answer calls and respond to emails to customers and dealers. You will follow up with the customer until the final solution to their query. You will issue reminder calls and follow up on incidents, achieving maximum satisfaction. You will carry out database updates, report writing and reporting. You have a C1 level of English and are fluent in French AND Dutch . You are preferably available 30h or 40h per week. You will be working from our Madrid office in a 50% hybrid position, with the first 3 months approx. fully on-site for the adaptation period. Our office is located at C. de Albasanz, 15, San Blas-Canillejas, 28037 Madrid.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Msxinternational? Share your experience

Interested in this role?

Apply on the company's website.

Cover LetterConnect