VP, Portfolio Leader

About the role

This is not a relationship management role - it is a transformation leadership role. The Vice President will architect and lead a bold, AI-powered, multi-directional partnership model across ServiceNow, the partner portfolio, and adjacent ecosystem partners. You will operate at the intersection of executive influence, commercial leadership, and breakthrough innovation - driving outcomes that neither organization could achieve alone. You will lead with AI in everything - from how you run the business to how you design joint go-to-market motions, co-create solutions, and unlock new business models. The ideal candidate is a builder, an influencer, and a catalyst who thrives in complexity and moves large organizations to act. What you get to do in this role: Revenue & Pipeline Leadership Own and accelerate NNACV targets through Sourced and Influenced revenue motions - sell-to, sell-with, and sell-through. Drive deal-level collaboration between ServiceNow and on must-win pursuits across the portfolio, driving new logos and pipeline expansion at scale. AI-Led Partnership Transformation Embed AI at the core of the partnership - from joint GTM strategy and solution design to operational cadence and decision-making. Continuously identify opportunities to replace manual processes with AI-driven, scalable motions. Champion an AI-native operating model across both organizations. Multi-Directional Ecosystem Strategy Lead a 2-way to 4-way partnership model - driving integrated collaboration across ServiceNow, the portfolio partners, hyperscalers, and ecosystem partners. Design and execute joint business plans that create compounding value across all parties, not just bilateral outcomes. Breakthrough Co-Innovation Drive co-innovation and co-creation at the frontier - identifying new industry-specific use cases, joint IP, and transformative solutions that differentiate both ServiceNow and the portfolio partners in the market. Move beyond enablement to genuine business model innovation. Executive Influence & Organizational Transformation Navigate and influence complex, matrixed organizations at the most senior levels - within Infosys, ServiceNow, and across the ecosystem. Build deep executive trust, align competing priorities, and mobilize large organizations around shared goals and breakthrough ambitions. Joint Business Planning & Governance Develop and execute multi-year joint business plans encompassing co-marketing, enablement, co-delivery, and business transformation. Establish world-class governance and executive sponsorship frameworks with committed targets, shared metrics, and rigorous business review cadences Field & Cross-Functional Alignment Serve as the primary advocate for the partnership across ServiceNow's field sales, product, customer success, marketing, and C-suite. Ensure consistent, high-impact partner engagement across every function and geography. To be successful in this role you have: 15+ years of experience leading strategic partnerships with large Global System Integrators, Outsourcing firms, or Audit & Advisory firms in a SaaS or enterprise technology environment Proven transformation leader - track record of driving breakthrough innovation and business model change within and across large, complex organizations AI-native operator - actively leverages AI, automation, and data to improve workflows, accelerate decisions, and design scalable solutions; continuously experiments with emerging technologies and builds AI into how they lead Multi-directional ecosystem thinker - experience designing and executing 2-way to 4-way partnership models involving hyperscalers, ISVs, and adjacent ecosystem players Executive influencer - demonstrated ability to align and mobilize senior leaders across multiple organizations simultaneously; navigates complexity with clarity and conviction Commercial excellence - consistent quota attainment and over-achievement; strong financial acumen and ability to manage multi-million-dollar joint business plans Strategic and analytical - strong planning skills with the ability to translate ambition into execution at scale GSI/SI knowledge - deep understanding of how System Integrators, Resellers, and ISVs operate and create value Why This Role AI is fundamentally changing how partners create value - and co-creation, not just co-selling, is the new frontier. This role sits at the center of that transformation. The GPL will help define what world-class partnerships looks lik

Additional Information

Vice President, Portfolio Leader - TCS, Wipro, Infosys, Cognizant, HCL ServiceNow Global Partnerships & Channels (GPC) ServiceNow is seeking a transformational Vice President to lead a strategic portfolio, including TCS, Wipro, Infosys, Cognizant, HCL. This is a rare opportunity to shape the future of enterprise transformation at scale, driving a multi-dimensional partnership that accelerates ServiceNow's growth to $15B+ while redefining how ServiceNow and partners co-create value for customers.

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