Operational Risk Manager - Singapore / SEA

About the role

Position Purpose The Operational Risk Manager is responsible to ensure current and emerging risks are proactively identified and managed through internal control mechanisms and procedures within Client Engagement and Financial Security and Transversal perimeters to ensure compliance with regulatory requirements and BNPP Group standards. This includes local adaptation and execution of OPC methodologies, control plans, incident investigations, procedures management, and reporting to key stakeholders and Committee members. What would be your typical day at BNPP Paribas look like? - Review overnight operational‑risk alerts and new incident reports; confirm control‑plan results are uploaded and evidence archived. - Lead the daily huddle with two OPC analysts - assign remediation tasks, track RCSA adaptations, coach on methodology updates. - Prepare concise updates for the Local COO and the OPC Committee, highlighting control trends, material incidents, and remediation status. - Conduct root‑cause analyses with business‑line/IT partners, agree corrective actions and implementation timelines. - Present the OPC dashboard to the governance committee, field senior‑management questions and capture decisions for control‑plan updates. - Log completed actions, update the risk register, and set priorities for the next day while staying ready for emerging risks or ad‑hoc requests. Primary Role Responsibilities - Perform regular risk identification and assessment of transversal controls in liaison with independent control functions when needed, ensuring validation by the relevant management level and consistency with defined risk tolerance. - Adapt regional standard Risk and Control Self-Assessment (RCSA) and related processes locally. - Ensure Group procedures requirements are implemented locally, complemented with local specificities. - Identify and propose modifications to Operating Entities' procedure accordingly to the outcome of the risk assessment and other risk events. - Define and regularly update the control plan according to the outcome of the risk assessment, regulations and other risk events. - Execute the OPC control plan and report results to relevant stakeholders and in BNPP system. Ensure organized and clear archiving of all evidences for controls' performances and results. - Ensure that control results are reviewed and analyzed by the Entity Management and when relevant, by operational teams / relevant stakeholders and the remediation action plans are defined when needed. - Conduct the assessment, quantification and update of potential incidents in liaison with independent control function. - Escalate to relevant level of management on operational risk incidents and/or recurring weaknesses. - Analyze incidents in a timely manner and define, jointly with relevant stakeholders, the corrective measures to mitigate risks and follow up on the implementation of remediation actions. - Maintain and report to the management regularly on procedure update status. - In line with SEA and APAC Governance for operational risk management, provide a synthetic and clear vision of the OPC controls results, as well as on related remediation actions and implementation status to Committee members. - Provide guidance to SEA OPC teams and provide training when required. - Organize Committee meetings and present OPC results to Committee members. - Deliver appropriate and effective executive level communication. Other contributions - Participate in governance committee meetings and be informed of emerging risks. - Contribute to information requests from relevant parties. - Coach, mentor, motivate and supervise OPC team. - Monitor staff performance and if required support on performance reviews. What is required for you to succeed? Technical skills: - Strong leadership, diplomatic and motivational skills, with the ability to lead up, across and down multiple business and technology organizations. - Works analytically in a problem‑solving environment to identify root causes and develop actionable remediation plans. - Proven experience leading, motivating and managing a team while holding members accountable for performance. - Extensive experience presenting to senior management and delivering clear written and oral communications to technical and non‑technical audiences at all levels. - Skilled at influencing stakeholders and gaining buy‑in from team members, peers and senior leaders. - Excellent communication (written, verbal and presentation) and interpersonal skills, complemented by solid leadership capability. - Knowledge of best‑practice control frameworks for bank operations (considered an added advantage). - Proficient with Microsoft Excel, Word, PowerPoint and Power BI. Behavioral skills: - Proactively able to engage with stakeholders to design and implement action plans. - Agile learner - Able to meet tight deadlines. - Strong interpersonal and influencing skills. - Team pla

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