Reception/Administrator

External

Bupa · St Michaels Clinic Limited

Part-timeOn-site3d ago

Compliance

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Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more:25 days holiday, increasing through length of service, with option to buy or sellBupa health insurance as a benefit in kindLong Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!Interest- free annual travel Loan to enable the purchase of public transport annual season ticketsWagestream - Have early access up to 40% of your earned wages within minutesCompetitive Pension plans and Parental leave options as well as access to unique products such as our Menopause planMy Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeingWhy Bupa?We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Time Type:Part time Job Area:Administration Locations:St Michaels Clinic LimitedHealth insuranceFlexible scheduleParental leave

Additional Information

Job Description: Reception/Administrator Location: St Michael's Clinic - BUPA Dermatology, Shrewsbury, Shropshire, SY1 2HE Contract: Permanent, Part-Time. Hours: 24 hours per week - Likely working days: Monday, Wednesday, Thursday (flexible) covering various shifts - 8:30am - 5:00pm (may require staying later due to clinic overrun) Salary: Competitive + Excellent Benefits We make health happen Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each day. To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively. To contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us. You'll help us make health happen by: Greeting and welcoming customers Answering, screening and forwarding incoming customer queries via phone calls and proactively managing emails Maintaining a well-presented reception and waiting areas Ensure all customers have the correct paperwork to support their visit Ensure all customer details are correct, customers have arrived, appointments booked, changed, and rescheduled, where applicable Collect post, open, date stamp, distribute, and post outgoing post Working as part of a team Ensure compliance with the business Quality Management System Key Skills / Qualifications needed for this role: Excellent communication skills both written and verbal Deliver an outstanding customer service by being friendly and welcoming Well organised, reliable and have a proactive attitude Computer literate Knowledge of medical terminology (desirable)

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