Director of Client Services

Responsibilities

• Develop and manage a geographic sales territory or portfolio of accounts
• Secure new business with enterprise accounts in the employee benefits space to attain individual sales goals and team/business unit growth objectives
• Develop a detailed Annual Territory Account Plan and manage to it consistently and effectively throughout the year, making necessary and continuous strategic adjustments and updates
• Proactively identify and contact prospects to develop a substantial new business pipeline, and close business
• Create urgency and interest in purchasing decisions through senior-level engagement at prospect accounts
• Effectively manage the process of developing financial proposals, presentation materials, business case information and other supporting collateral, during the selling cycle
• Provide leadership and direction to sales pursuit team and supporting resources in consulting, account management and other functions

Requirements

• Bachelor's Degree or Associate's degree
• 7 years of relevant sales experience selling to seasoned executives in large organizations
• Sales experience in company-wide employee benefits, with experience working with benefits consultants as a plus
• Strong outbound prospecting skills
• Strong written and verbal communication skills
• Exceptional decision-making, prioritization, problem solving and time management skills required
• Working learner solution and Salesforce experience
• The ability to work remotely in the Western, Mountain, or Central regions in the United States.
• Ability to travel 25% of the time
• At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.

Benefits

Additional Information

The Director of Client Services will build new relationships with enterprise employers in the employee benefits space, driving new opportunities and converting prospects into long‑term clients. This role requires a seasoned sales leader who understands benefits consulting and can grow our employer client base through trusted guidance and proactive engagement. Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational employee benefits . Our workplace reflects this commitment-with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you're caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you're the difference . This is a Remote position available in the United States, with a heavy preference of someone located on Pacific Time Zone, Mountain Time Zone, or Central Time Zone.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at brighthorizons? Share your experience