Software Engineer (Implementations)

About the role

Behind many of life's most important transactions - buying a house, applying for a mortgage, getting a small business loan, or refinancing a credit card - is a network of credit relationships. Setpoint provides critical infrastructure for relationships between the world's largest banks, credit funds and capital markets counterparties. We're building trust in this system of credit. We are looking for a Software Engineer (Implementations) to join our team! This is an opportunity to have a big impact and partner with multiple functions across the organization. The ideal candidate can quickly achieve expert status, collaborate with internal and external stakeholders, and thrive in the dynamic environment that comes with a fast growing startup. Who will love this job Owners: You create great solutions and solve problems without detailed requirements with customer experience at the forefront. A scrappy team player: You thrive in early-stage environments with lots of moving parts, priorities, roles and responsibilities. Doers: You develop creative solutions that remove blockers and ensure progress, always focusing on delivering impactful results.

Responsibilities

• Own customer onboarding: We understand customer needs and own the technical onboarding process for new customers, ensuring they're accurately integrated into our system.
• Process improvement: Develop best practices and continuously identify areas of the onboarding process that can be improved to increase efficiency and customer satisfaction.
• Project management: Coordinate and manage multiple onboarding projects simultaneously, ensuring timely completion and customer satisfaction.
• Work with a modern tech stack: We use Python/Flask, NextJS/React and Tailwind CSS.

Requirements

• 3+ years of experience as a backend software engineer (Python experience preferred).
• Embraces rapid prototyping with a tight customer-feedback loop.
• Interest in taking ownership of major initiatives.
• Team player with the ability to effectively communicate and collaborate across multiple teams.
• Excited to learn and receive feedback from other team members.
• About Setpoint

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