Technical Marketing Expert

Requirements

• Bachelor's or Master's Degree or equivalent.
• Post-graduate, certification and/or license may be required.
• Typically, at least 4+ years relevant experience for entry into this level.
• Additional Details
• This job has a full time weekly schedule.
• Travel Required:
• Occasional
• Shift:
• Day
• Duration:
• No End Date
• Job Function:
• Marketing

Benefits

Additional Information

Job Description Develops the support strategy for new ICP-MS products and provides post-sales support for new and existing ICP-MS products. Uses in-depth technical or scientific knowledge and product expertise to resolve product support escalations. May interact directly with customers or provide deep support internally to Field Service Engineers, Remote Engineers, or customer call center personnel. For new products, ensures support plan, repair levels, and production support plans are developed and implemented. May provide technical product and measurement consulting on presales opportunities. May interact with Marketing, Sales, technical support, QA, Manufacturing, product development, etc. as well as external customers to ensure that products have necessary features, cost parameters, supportability goals, reliability targets and release schedules. May be responsible for writing product/process user documentation. May develop and deliver technical training to the Agilent technical support teams, such as Field Service and Remote Support Engineers.

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Company Intel

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