Internal Sales Support
ExternalFull-timeOn-site2w ago
CRMDocumentationLeadershipSalesforce
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Responsibilities
- Respond to customer enquiries via phone and email.
- Prepare quotes and gather pricing, lead-time, and technical details.
- Create and process sales orders in the ERP system.
- Ensure accuracy of technical solutions and documentation.
- Manage Salesforce cases and maintain accurate data.
- Liaise with factories for pricing, drawings, and technical support.
- Maintain end-to-end customer communication throughout the order lifecycle.
- About You
- Experience in internal sales, sales administration, or order processing.
- Mechanical/technical understanding (preferred).
- Strong attention to detail and numerical accuracy.
- Confident written and verbal communicator in English.
- IT-savvy with experience using ERP/CRM systems.
- Able to self-manage in a fast-paced environment.
- Why Join Us?
- Customer-focused, collaborative team environment.
- Opportunity to build technical and commercial skills.
- Exposure to global factories and suppliers.
- Supportive leadership and structured development.
- Your contact person(s) for this job posting is/are:
- Jing Li (李静)
Additional Information
Locations: Tokyo, Japan Department: Sales | Full-time Role
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