Client Solutions Retention Representative (Cox Business)
External
Cox Enterprises · Oklahoma City, OKFull-timeOn-site2w ago
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About the role
Manage SMB customer retention by resolving disconnect and billing issues, negotiating pricing and terms, securing renewals, uncovering upsell opportunities, making outbound outreach, troubleshooting service problems, coordinating with sales support, and providing product education to reduce controllable churn and drive revenue.
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