Client Accounting Collections Senior Collections Analyst

About the role

Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers. We are seeking a Senior Collections Analyst to join our New York office. The Senior Collections Analyst is responsible for managing and analyzing client accounts with a focus on collections and resolving complex billing issue and acts as the primary liaison between the Client Administration team and the General Counsel's Office (GCO) to provide detailed reporting, analysis, and support for escalated client matters. Please note that the Firm will not sponsor applicants for work visas for this position. Acts as the primary point of contact between Client Administration and the General Counsel Office, ensuring seamless communication and collaboration. Identifies clients for escalation and prepares detailed reporting and analysis for the GCO and Management. Provides detailed updates, reporting, and analysis on high-risk accounts and escalated collection matters. Monitors deadlines, and other critical timelines associated with escalated matters. Communicates clearly and responds to inquiries and requests made by clients, attorneys, and business services professionals. Reviews, analyzes, and maintains complex client accounts, including aged unpaid invoices, billing discrepancies, and payment histories. Monitors outstanding balance reports to identify patterns, issues, and opportunities for follow-up. Actively seeks opportunities to enhance knowledge of Client Accounting procedures and processes. Documents meetings and discussions with billers, Partners, and clients for follow-up actions and future reference. Maintains complete and up-to-date files for each Partner and/or client, ensuring accuracy and accessibility. Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Manages Firm resources responsibly. Complies with and understands Firm operation, policies and procedures. Performs other related duties as assigned.

Requirements

• Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
• Knowledge of StarCollect & Aderant or other Legal billing software
• Demonstrates high proficiency in MS Excel
• High level of knowledge about the legal service sector, specifically as it pertains to maintaining strong client relationships throughout the collection process
• Demonstrates close attention to detail
• Must be able to work well under pressure
• Excellent analytical, troubleshooting, organizational, and planning skills
• Ability to use discretion and exercise independent and sound judgment
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Flexibility to travel
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs
• Education & Experience:
• Bachelor's degree
• Minimum of 8 years of experience in client accounting, collections, or a related role in a law firm or professional services environment
• Culture & Life at Skadden

Benefits

Additional Information

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