Field Service Engineer (L1)

Responsibilities

• Travel to metropolitan, regional, and remote customer sites, including interstate travel requiring flights and overnight stays
• Perform troubleshooting, servicing, repair, and preventative maintenance of X-ray and detection equipment
• Diagnose mechanical, electrical (≤24V), and electronic faults using tools such as multimeters and system software
• Replace and repair mechanical components (belts, rollers, motors) and handle heavy equipment using lifting aids
• Install and commission new equipment alongside internal teams and external stakeholders
• Conduct inspections, cleaning, de-greasing, and internal equipment servicing
• Manage reactive maintenance and respond to service requests within agreed KPIs
• Complete service documentation, reports, and maintain accurate system records for parts usage
• Support warehouse processes and update inventory tracking systems
• Participate in team meetings, safety briefings, and ongoing training
• Provide customer support both on-site and remotely, including being part of an on-call roster
• Maintain tools, equipment calibration, and a clean work environment

Requirements

• Certificate III Trade Qualification or Degree in Mechanical, Electrical, Electronic, or IT disciplines
• 0-2 years of relevant technical or field service experience
• Valid provisional or full driver's license
• Ability to obtain required security clearances and industry licenses
• Basic proficiency in Microsoft Office Suite
• Strong problem-solving skills with a proactive and team-oriented mindset
• Ability to work independently, travel frequently, and support after-hours operations
• Prior experience in field service, maintenance, or repair environments
• Exposure to diagnostic tools, testing equipment, or industrial systems
• Experience working in high-security or compliance-driven environments
• Familiarity with safety standards and structured maintenance processe
• Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.
• At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website.

Benefits

Additional Information

Job Opportunity Entry-level Field Service Engineer role with Smiths Detection, involving travel to high-security customer environments to support maintenance and repair of X-ray and trace detection equipment. Opportunity to work in a dynamic field-based role requiring strong teamwork, autonomy, and customer interaction.

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Company Intel

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