Senior Manager, AI Workforce Development

Responsibilities

• Responsibilities will include:
• Serving as the primary, authoritative internal AI Subject Matter Expert (SME) to inform, architect, and steward the AI skilling program strategy as set by the AI Skilling Program Manager.
• Conducting assessments to identify specific job training needs related to AI fluency and application for target communities.
• Applying SME knowledge to rigorously curate, vet and validate all tailored educational programs and external partner curriculums. Ensure pedagogical rigor and relevance to non-technical workforces and target communities.
• Synthesizing complex data to provide expert insights that integrate AI workforce readiness and equity principles into internal functions, stakeholder discussions, and the broader Responsible Business agenda.
• Partnering with the internal Business Intelligence team to outline the measurement framework by providing expert input on relevant, future-focused key performance indicators (KPIs) and learning metrics that accurately capture the societal and economic impact of AI upskilling efforts.
• Continuously monitoring the developing field, identifying any emerging gaps, synthesizing information, and disseminating recommendations to senior leadership.
• Identifying external engagements or partnerships that provide opportunity for thought leadership to amplify Verizon's brand in the AI workforce development space. Represent Verizon in these venues where appropriate.

Requirements

• You'll need to have:
• Bachelor's degree or four or more years of work experience.
• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience designing and implementing complex workforce development or social impact strategies.
• Deep subject matter expertise in AI concepts, tools, and current AI training trends.
• Proven experience in corporate training, adult learning, or educational curriculum development.
• Even better if you have one or more of the following:
• Expertise in workforce automation and digital skilling, including a sophisticated understanding of the technical skills gaps currently separating displaced workers from high-demand AI-adjacent roles.
• Experience working directly with job training programs, community colleges, K-12 systems, or small business development, especially those serving vulnerable socio-economic groups.
• Ability to manage educational rollouts across multiple phases, aligning with pilot timelines and scaling distributions to strategic business markets.
• Proven ability to synthesize complex, emergent trends into clear, actionable advice for a corporate setting.
• Strong operational mindset; experience leading large-scale, cross-functional programs from an advisory and content validation perspective.
• Highly skilled at engaging, influencing, and advising internal senior leaders and external community stakeholders.
• If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" q

Benefits

Additional Information

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

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