Implementation Engineer

About the role

Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too. At Roboflow, we're building the tools, community, and resources needed to make the world programmable with artificial intelligence. Roboflow simplifies building and using computer vision models. Today, over 1M+ developers, including those from half the Fortune 100, use Roboflow's machine learning open source and hosted tools. That includes counting cells to accelerate cancer research, improving construction site safety , digitizing floor plans , preserving coral reef populations , guiding drone flight , and much more . Our team is small relative to our impact, and we believe our user success is our success (not the inverse). A team member summarized: "Roboflow is a company full of giant brains and tiny egos." We find software has a multiplier effect on all roles (not only product and engineering), so Roboflow employs developers across the company in design, sales, customer support, marketing, and beyond. We're supported by great customers and investors, having raised over 63 million from Google Ventures (GV), Craft Ventures, Y Combinator, Sam Altman, Lachy Groom, amongst other leading software investors.

Responsibilities

• If you think, "I'm an engineer that loves sharing my work with others," you'd be in great company in this role.
• Role and Responsibilities
• Support and manage the project delivery of customized solutions to our customers
• Provide post-deployment support, including troubleshooting, debugging, and educating customers
• You will collaborate with Sales and Solutions Architect teams to ensure continuity across the customer journey
• Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.)
• Work with sales and product to develop implementation strategies and build roadmaps for our customers
• Partner with customers to perform analysis on their image data to answer specific business questions and identify opportunities for improvement through computer vision
• Test and validate new product features with customer value creation in mind
• Contribute to a repository of reusable artifacts that can be used by customers to accelerate their Roboflow journey
• Work wi

Requirements

• Python, Machine Learning, Computer Vision
• Check out our Series B announcement here !
• Primarily, you like to make great things with passionate colleagues. You are someone that likes to own outcomes, not only inputs. You're motivated by having responsibility and accountability. You're eager to 'do the work,' big and small.
• You're curious and learning about new technologies, perhaps an early tinkerer with AI products. You show more than you tell.
• You're motivated by the question, "How can I improve this?" and have a track record of doing so, even in ways adjacent to your role. Much of our current team is made up of former founders and thrive in the level of autonomy at Roboflow. Maybe you had a side hustle in high school or college.
• Many Roboflowers have used our tools before joining. One of the best ways to stand out amongst other applicants is to write about something you have built with Roboflow or contribute to one of our open source projects.
• We're hiring Implementation Engineers to partner closely with our sales and solutions architect team to drive new customer wins. You'll have an immense impact on shaping the future of not only this role, but our company.

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