Onboarding Specialist - Chattanooga, TN

About the role

Assists Human Resources Manager/HR II and Talent Acquisition Coordinator with various onboarding and administrative functions and performs administrative duties related to the operations of the branch or office. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Human Resources Manager or General Manager may assign other duties. - Administers pre-employment tests, drug screens, background checks, and pre- and post-employment documentation. - Completes Forms I-9, verifies I-9 documentation and maintains I-9 files. - Provides Walden Security benefits information and assists in completing the necessary forms to enroll and cancel benefits. - Creates and enters new employee personnel information into the HRIS. - Participates in company Quality Assurance initiatives, including record keeping, training, and auditing. - Assists with coordinating and scheduling in-person interviews with the Talent Coordinator. - Conducts in-person and Zoom interviews with security officer candidates. - Assists with coordinating and scheduling new hires to attend (ISOT) Initial Security Officer Training classes. - Assists with uniform assignments, exchanges, or reimbursements. - Assists with the maintenance of uniform room cleanliness and inventory. - Performs other clerical duties as needed. SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies: - Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. - Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. - Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings. - Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. - Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment. - Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. - Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. - Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. - Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against the standard of excellence. - Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. - Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. - Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. - Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. - Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. - Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. - Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated

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