Sales Coordinator / Customer Success Executive

Responsibilities

• Prepare quotations, sales orders, invoices and delivery documents
• Coordinate customer orders and deliveries with customers, suppliers and our sales team
• Handle customer enquiries professionally and provide excellent customer service
• Maintain accurate customer and product information
• Follow up on quotations and customer requests
• Ensure documents and records are complete and well organized
• Support daily sales and administrative operations
• Beyond Your Daily Work
• As you become familiar with the business, you will have the opportunity to participate in projects such as:
• Building and maintaining our Customer Database
• Managing Product Specifications and Technical Information
• Developing Digital Product Catalogues
• Managing Product Photos and Marketing Materials
• Maintaining Product Price Lists
• Supporting WhatsApp Business customer service
• Improving work processes and documentation (SOPs)
• Assisting management with business improvement projects
• We believe every improvement you make today helps the company become stronger tomorrow.
• We Are Looking For Someone Who Is
• ✓ Responsible and trustworthy
• ✓ Positive and willing to learn
• ✓ Organised and detail-oriented
• ✓ Good at communicating with customers
• ✓ Comfortable using Microsoft Excel, Word and Outlook
• ✓ Able to work independently as well as part of a team
• ✓ Looking for a stable, long-term career
• Experience in Customer Service, Sales Coordination or Administration is an advantage, but we are equally happy to train someone with the right attitude.
• Career Growth
• This is more than an administrative role.
• As your knowledge and experience grow, you will have opportunities to take on greater responsibilities in customer management, business operations, process improvement and project coordination.
• We value initiative, commitment and continuous learning. Employees who demonstrate these qualities will be given opportunities to grow within the company.
• Why Join HyperClean Technology?
• Established company with over 25 years of business experience
• Stable working environment
• Friendly and supportive team
• On-the-job training provided
• Learn different aspects of business operations

Additional Information

Join Our Team and Grow with Us! HyperClean Technology is an established Singapore company with more than 25 years of experience supplying industrial and healthcare products. We are looking for a responsible and enthusiastic team member who enjoys helping customers and wants to build a long-term career. If you are someone who likes organizing information, solving problems, supporting customers, and continuously improving the way work is done, we would love to meet you.

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