Automation Technician

Responsibilities

• Daily Equipment Inspection : Conduct routine inspections of customer site equipment as per manufacturer requirements and record results in designated forms or systems.
• Preventive Maintenance (Daily) : Perform daily preventive maintenance based on inspection results, including cleaning, lubrication, tightening, adjustments, and installation/removal of parts.
• Preventive Maintenance (Annual) : Carry out annual overhaul and preventive maintenance according to the maintenance plan to reduce equipment downtime.
• Corrective Maintenance : Respond immediately to onsite issues. If unresolved within SOP required time, escalate and seek remote technical support. For major faults requiring two-person repair (e.g., HP issues at night), standby staff must arrive promptly to assist.
• Tool Management : Manage onsite maintenance tools under the supervision of the outsourced service provider.
• Spare Parts Management : Conduct monthly inventory checks and cleaning of spare parts. Ensure accurate stock levels, request replenishment in time, and update consumption records in the system.
• Service Reporting : Prepare and submit daily and weekly reports in line with customer requirements and SOPs.
• Customer Meetings : Attend regular meetings with customers together with service managers.
• Training Services : Provide operational and basic maintenance training to customer operators and maintenance staff upon request.
• Customer Communication : Maintain close communication with customer operations and equipment teams. Monitor order status, report equipment conditions promptly, and respond to customer inquiries.
• Equipment Scope : Responsible for robots, charging stations, loading/unloading machines, conveyors, electronic labels, and software systems. Must be familiar with basic customer software system operations.

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Company Intel

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