Senior Manager, Creative and Brand

About the role

We're looking for a Senior Manager, Creative & Brand to help scale and steward Biohub's creative output. This role reports to the VP of Marketing & Operations within the Marketing & Communications organization and will work closely with the social media and product UX teams. This role sits at the intersection of brand, content, and execution. You will guide creative work across internal teams and external partners, ensuring everything we produce is clear, high-quality, and aligned to our mission, while managing a small team of full-time and contract creatives. This is not a pure concepting role. It is a role for someone who brings strong taste, exercises influence, and knows how to get great work out of agencies and collaborators working on complex, technical subject matter.

Responsibilities

• Creative & Content Leadership
• Guide the development of creative across key workstreams, including:
• Technical / launch creative (in partnership with product UX and agencies)
• Evergreen storytelling, including brand and campaigns
• Ensure all output meets a high bar for clarity, quality, and consistency
• Translate complex scientific and technical work into accessible creative direction
• Brand Stewardship
• Uphold and evolve brand standards across channels and partners
• Provide clear, actionable feedback to ensure alignment with brand and voice
• Identify gaps and inconsistencies in how the brand shows up
• Agency & Partner Management
• Lead day-to-day relationships with external creative and production agencies
• Set direction, review work, and ensure high-quality delivery
• Manage timelines, scopes, and expectations across multiple partners
• Cross-Functional Collaboration
• Partner with teams across product, social, communication
• Navigate complex stakeholder environments with clarity and influence
• Align creative output with broader organizational priorities
• Execution & Operations
• Drive work forward across multiple parallel initiatives
• Manage a small team of creatives
• Support a mix of agency-led and internally driven projects
• Help manage contractors and external contributors as needed

Requirements

• 8+ years of experience in brand/creative roles, preferably at a tech company, start up or agency
• 3+ years of management experience
• Strong experience working with and managing creative agencies
• Proven ability to guide and elevate creative work
• High creative standards and strong visual judgment
• Experience working with complex or technical subject matter
• Ability to operate in a cross-functional, stakeholder-heavy environment
• Comfort balancing strategy with hands-on execution
• Strong communication and feedback skills

Benefits

Additional Information

The Chan Zuckerberg Initiative was founded in 2015 by Priscilla Chan and Mark Zuckerberg to harness the power of technology to pursue some of society's most ambitious goals - from curing or preventing all disease to transforming how students learn. At CZI, you'll join a deeply collaborative, mission-driven community where your work helps drive breakthroughs across our flagship nonprofit organizations, Biohub and Learning Commons. Whether enabling scientific breakthroughs via open science and AI-powered biology or strengthening the tools teachers and students rely on every day, your contributions help turn bold ideas into real-world impact. Our teams operate at the intersection of innovation and scale, building the infrastructure, partnerships, and capabilities that allow scientists, educators, and innovators to tackle some of the most complex challenges of our time - and to do so with urgency, integrity, and optimism. The Team Across our work in Science, Education, and within our communities, we pair technology with grantmaking, impact investing, and collaboration to help accelerate the pace of progress toward our mission. Our Operations organization provides the support needed to push this work forward. Operations consists of our Marketing & Communications, Central Tech, Finance, People, Real Estate / Workplace / Events / Facilities / Security (REWFS), Strategy & Operations, and Ventures teams. These teams provide the essential operations, services, and strategies needed to support CZI's progress toward achieving its mission to build a better future for everyone.

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