Benefits Manager

Responsibilities

• Oversee the administration of all U.S. health and welfare programs, including medical, dental, vision, life/AD&D, disability, EAP, and voluntary benefits
• Manage relationships and act as primary liaison with benefit carriers, brokers and third part administrators, including data collection, reporting & operational execution. Conduct regular service reviews , track SLAs, and escalate issues as needed
• Lead annual Open Enrollment (OE) planning & execution, including system configuration, testing, communications, and post-OE reconciliation. Monitor benefits utilization, trends, and employee feedback to recommend enhancements or changes.
• Perform monthly premium reconciliation , invoice validation, and coordination with Finance on accruals and forecasting. Ensure accurate payroll integration , including deductions, retro adjustments, and taxable benefits
• Maintain and oversee the benefits administration system (HRIS/BenAdmin) , including configurations, testing, and integrations.
• Ensure data integrity through routine audits across HRIS, payroll, and carrier systems. Oversee eligibility file feeds (EDI/834), including error resolution and reconciliation
• Oversee COBRA administration , including qualifying events, notices, and reinstatements
• Deliver employee benefits communications , including guides, FAQs, and educational materials. Ensure a seamless employee experience, including enrolments, life events & terminations as well as timely resolution of employee issues, including claims and appeals coordination
• Partner with HR and Legal on leave programs , including FMLA, ADA, and state leave requirements
• Support coordination of STD/LTD and workers' compensation interactions
• Oversee the company's 401(k) plan, including plan governance and administration
• Partner with recordkeeper and TPA on plan operations, testing (ADP/ACP), and compliance requirements
• Support with fiduciary processes, including plan documentation, committee materials and assists with Form 5500 preparation and audit coordination
• Support employee education on retirement planning and participation
• Education Level
• Bachelor's Degree HR, business or other related fields
• Additional Qualifications
• 7+ years of related work experience
• Strong knowledge of U.S. benefits & retirement laws and regulations (ACA, ERISA, COBRA, HIPAA)
• Experience managing HRIS/benefits systems and vendor relationships
• Must be able to communicate effectively.
• Strong organizational skills and attention to detail
• Must have knowledge of Internet software, and MS Office software to include Word, Excel, Access, and PowerPoint.
• Detail-oriented with strong operational discipline
• Proactive in identifying issues and driving resolution
• Strong collaborator across HR, Finance, Payroll, and vendors
• Focused on delivering a high-quality employee experience
• We offer...
• Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

Benefits

Additional Information

The Benefits Manager is responsible for the day-to-day administration, compliance, and operational delivery of U.S. health, welfare, and retirement benefit programs. This role ensures that all benefit programs are administered efficiently, accurately, and in compliance with applicable regulations, while delivering high-quality employee experience. This position is a subject matter expert on US benefits and partners closely with the VP of HR, Global Reward Director, Finance, Payroll, Legal, and external vendors to execute benefit programs aligned with the organization's overall Total Rewards strategy.

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Company Intel

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