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International Customer Support Executive Chat Process Non Voice

External
Cybertoss Private Limited logoCybertoss Private · Serampore, West Bengal
₹180K–₹240K/yrFull-timeOn-site4d ago
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Responsibilities

  • Handle international customer queries through chat, email, and voice support.
  • Provide prompt, professional, and customer-focused assistance.
  • Resolve customer concerns efficiently and maintain high service standards.
  • Troubleshoot issues and coordinate with internal teams when required.
  • Escalate unresolved concerns appropriately for faster resolution.
  • Maintain accurate records of customer interactions and feedback.
  • Prepare and update knowledge base articles and support documentation.
  • Apply Now:8582881664

Additional Information

Job Details: Job Role: International Customer Support Executive - Chat & Non Voice Process Location: Serampore, Hooghly, West Bengal Shift: Night Shift Experience Required: Minimum 6 Months Salary: ₹15,000 - ₹20,000 per month + Night Shift Bonus + Performance Incentives


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