Senior Consultant - Safety Culture & Leadership Development

Responsibilities

• As a Senior Consultant, you will lead strategic consulting engagements to help organizations embed safety into every aspect of their business. Key responsibilities include:
• Solution Delivery & Consultative Sales
• Lead the consulting relationship once a customer contract is established, including full ownership of delivery.
• Collaborate closely with the Consulting Project Coordinator and Industry Account Manager(s) to ensure efficient planning, scheduling, resource alignment, and ongoing customer satisfaction.
• Utilize standard Caterpillar Safety Services materials and processes to fulfill all contract deliverables with excellence and protect Caterpillar intellectual property.
• Win repeat business, expansion, and referrals through strong customer relationships and high‑quality delivery.
• Strategic Partnership & Visioning
• Co‑create, with an Industry Account Manager, a long‑term strategic roadmap with each customer.
• Build trusted relationships with customer senior leaders and key influencers to drive engagement, secure support, and guide long‑term cultural change.
• Leadership Coaching & Culture Transformation
• Coach leaders at all levels to demonstrate visible safety commitment and foster accountability.
• Advise on the development of accountability systems and processes that integrate safety into daily work.
• Guide cross-functional steering teams to build data-driven, tactical improvement plans.
• Guide frontline employee continuous improvement teams to design and implement leading‑indicator processes that identify hazards, mitigate risk and drive accountability for safety ownership.
• Internal Collaboration & Continuous Improvement
• Role‑model Caterpillar Values and the principles of Caterpillar Safety Services, providing constructive feedback and positive reinforcement to teammates and customer partners.
• Partner with cross‑functional team members across consulting, account management, and product support to refine processes, enhance materials, and evolve Caterpillar's culture and leadership solutions.
• Travel & Work Style
• What skills you will have:
• Collaborating: Exceptional training/facilitation skills - dynamic engagement style that fosters open conversation, problem-solving and learning by diverse teams.
• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in delivering solutions.
• Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner. Strong business management acumen.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Exceptional human relations and interpersonal communication

Benefits

Additional Information

Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar Safety Services partners with teams across Caterpillar, Cat® dealers and customers worldwide to strengthen safety performance and build long‑term safety resilience. We are seeking a dynamic, curious, inclusive, and collaborative facilitator to join our global consulting team as a Senior Consultant - Safety Culture & Leadership Development . In this role, you will help organizations across diverse industries transform their safety culture by strengthening the foundational elements of resilient safety performance - Mindset, System, Leadership, and Ownership. Our proven methodologies, tools and processes have driven meaningful, measurable results within Caterpillar and with customers around the world, and you will play a critical role in extending that impact.

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