Inside Sales & Customer Service Executive

Responsibilities

• Make outbound calls to prospective customers to promote products/services.
• Follow up on leads and schedule appointments for the sales team.
• Maintain and update customer databases with accurate details.
• Send out appointment reminders and handle customers' responses.
• Understand customer needs and offer relevant solutions.
• Prepare Sales Quotation.
• Meet and exceed sales targets and call quotas.
• Handle objections professionally and close sales effectively.
• Any other ad hoc duties as assigned.
• Requirements & Qualifications:
• Minimum "O" levels
• Basic MS office applications (Eg, PowerPoint, Words,Excel)
• Proven experience in telemarketing, sales, or a customer service role.
• Excellent verbal communication and persuasive skills.
• Strong listening skills and ability to build rapport with customers.
• Goal-oriented with a strong desire to meet and exceed targets.
• Ability to generate leads and close sales independently.
• Other Information
• Work Week : 5 Days (Mon-Fri 8:30am to 6pm)
• Salary : Basic + Commission
• Location : Ang Mo Kio Industrial Park

Additional Information

Job Summary: We are seeking a motivated and results-driven telemarketing & Inside Sales representative to join our sales team. The ideal candidate will be responsible for making outbound calls to potential customers, promoting our products/services, and generating sales leads.

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