Associate Director, Global Operations

Responsibilities

• Strategic Project Leadership and Governance
• Oversee the project management of multi-departmental, global projects under Global Operations' remit, ensuring consistent methodologies, tools, and reporting standards.
• Drive execution of high-impact, cross-functional projects from initiation to completion.
• Develop and maintain governance frameworks for project execution and decision-making.
• Monitor project health, risks, and dependencies, and escalate issues as needed to ensure timely delivery.
• Management of cross-cutting workstreams
• Manage the meetings and events team, Data Officer, and Safety, Health, Environment, and Quality Officer's workstreams to ensure that they are incorporated into local operations, with a set of clear, timebound priorities and ongoing tasks established and updated
• Encourage the professional development of direct reports, both in growth of skillsets and relationship building with other OSF stakeholders
• Ensure the high standards of data reporting and analysis across multiple team members to support data-driven and strategic decision-making
• Cross-Functional Coordination and Stakeholder Alignment
• Partner with other ADs and their team members to ensure strategic and operational alignment across initiatives and geographies.
• Facilitate alignment across other One Operations teams, including Global Security and Risk, Finance, People & Culture, IT, Office of General Counsel, Communications and Grants Management, as well as programmatic staff members.
• Lead cadence of operational meetings, including leadership reviews, program updates, and strategic offsites.
• Ensure clear communication and documentation of decisions, action items, and follow-ups.
• Strategic Performance Insight and Operational Data and Reporting,
• Support the Director of Global Operations to define and execute strategic priorities.
• Facilitate operational planning cycles, including goal setting, KPI tracking, and performance reviews.
• Serve as a thought partner to other ADs and the Director, providing insights and recommendations on strategic priorities, project status, and operational improvements, and operational improvements.
• People Leadership and Team Development
• Provide line management, guidance, and support to a team of four direct reports: two Meetings and Events Officers, the Data Officer, and the Safety, Health, Environment, and Quality Officer.
• Set clear priorities, expectations, and delivery rhythms across cross-cutting Global Operations workstreams, ensuring team members understand how their work contributes to wider organisational priorities.
• Support the professional development of direct reports by identifying growth opportunities, strengthening capability, and encouraging effective collaboration with colleagues across OSF.
• Coach and ena

Benefits

Additional Information

Associate Director, Global Operations. Bogota. Posting Date: 05/29/2026. Deadline: 06/11/2026 Role Title: Associate Director, Global Contract Type: Permanent Workstyle Arrangement: Hybrid Reporting To: Director, Global Operations Department: Global Operations Location: Mexico City , Johannesburg, Bogota Team Name: Global Operations Opportunity or Team description This is a senior operations leadership role for someone who thrives at the intersection of people management, project delivery, and cross-functional problem-solving. You will help strengthen how Global Operations coordinates, reports, and delivers priority work across a complex international organisation. Role Purpose The Associate Director, Global ("Global AD"), serves as a strategic partner and a leader senior leader in Global Operations, driving cross-functional alignment, project execution, workstream management, people leadership, and organizational efficiency across global operational priorities projects. This role is pivotal in ensuring that key OSF strategic priorities under the remit of Global Operations are translated into actionable plans and delivered with excellence clear plans, accountable delivery, consistent reporting, and measurable progress and requires a strategic thinker with strong project management capabilities project leadership capability, sound people management judgement, and a passion for operational excellence. The AD will oversee the project management and governance of key global projects, data reporting across these projects and all Global Operations workstreams, enabling consistent execution, governance, and reporting across all operational programs. The role will also provide leadership across cross-cutting workstreams, including meetings and events, data reporting and analysis, and safety, health, environment and quality, ensuring these areas have clear priorities, progress tracking, and effective support. Working closely with the Director of Global Operations, regional Associate Directors, and colleagues across One Operations and programmatic teams, the Global AD will help bring structure, clarity, and momentum to complex work that spans offices, functions, and geographies.

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