Senior Project & Program Manager (Sales Lifecyle - Software) - Hybrid (USA) R0056482

About the role

The Senior Project & Program Manager (Sales Lifecyle - Software) is responsible for guiding assigned projects through the customer onboarding and post- sales lifecycle to successful close . This role operates with limited direction, exercising significant autonomy in determining objectives, approaches, and execution plans. The position is highly collaborative, partnering closely with clients, internal stakeholders, vendors, and cross-functional teams-including the PS team-to ensure projects advance efficiently and high-quality solutions and services are delivered, while maintaining customer satisfaction. Hybrid : Eight days a month we come together in the closest office (USA) within 50 miles to experience the value of connecting with colleagues. You will report to the Associate Director, Consulting and work under the leadership of the VP, Global Business Operations & Customer Success CP & ESG Audit. This role is a part of WK Audit & Assurance/WK Financial Services, Inc | Wolters Kluwer. Please view the site office location directory for potential office preferences nationwide. | https://bit.ly/Find_A_WK_Office | #LI-Hybrid Division/BU About Us : https://www.wolterskluwer.com/en/about-us/organization | https://www.linkedin.com/company/wolters-kluwer/ Must be legally authorized to work in the United States without employer sponsorship, now or in the future Required Job Qualifications ( 3+yr minimum in Title/Role + 3yr in Tech/Software Industry with External Client Facing Experience): - Project Scheduling : Develop and manage detailed schedules. - Documentation Excellence : Maintain comprehensive documentation. - Effective Communication : Facilitate open and clear communication. - Budget Management : Track and report on project milestones. - Stakeholder Coordination : Maintain effective stakeholder relationships. - Project Tools Proficiency : Skilled with project management software. - Risk Assessment : Conduct assessments and implement plans. - Change Implementation : Manage scope and implement changes.

Responsibilities

• Lead projects from initial concept through final implementation, including planning, execution, monitoring, and close-out.
• Develop and manage detailed project plans, schedules, estimates, resource plans, and status reporting.
• Establish and apply project standards, best practices, procedures, and quality metrics.
• Set, manage, and communicate customer expectations throughout the project lifecycle.
• Ensure deliverables meet quality standards and internal policy requirements.
• Coordinate partner and vendor activities and deliverables.
• Provide technical and analytical guidance to project teams as needed.
• Monitor scope, schedule, cost, quality, risks, and issues, escalating when appropriate.
• Manage project budgets and perform revenue, margin, and utilization analysis.
• Communicate status, risks, and outcomes to sponsors and stakeholders.
• Drive continuous improvement in delivery models and execution.
• Additional Information:
• Company Overview
• Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. We are headquartered in Alphen aan den Rijn, the Netherlands.
• Disclaimer : The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time.
• Our Interview Practices

Benefits

Additional Information

Senior Project & Program Manager (Sales Lifecyle - Software) - Hybrid (USA) R0056482 | CPESG | WK Audit & Assurance/WK Financial Services, Inc

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at wk? Share your experience