Volunteer Coordinator
External
The Big Cat Sanctuary · HeadcornPrepare for this interview
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About the role
The Big Cat Sanctuary is one of the UK's most remarkable conservation destinations. Our mission is to protect wild cats and their habitats through Conservation, Rescue, Welfare, Breeding, and Education. Our guests don't just visit, they come for experiences that are genuinely unlike anything else, and the standard of hospitality they receive needs to reflect that. This is an intimate, premium setting where quality takes precedence over volume, and every guest experience is carefully delivered, remembered, and shared. The Big Cat Sanctuary is on the lookout for a friendly, organised and proactive Volunteer Coordinator to help lead and grow our exceptional volunteer programme. This is your chance to play a vital role behind the scenes at one of the UK's most respected wildlife conservation organisations. You'll support our volunteers - the heartbeat of our Sanctuary - ensuring they have everything they need to contribute to our work protecting wild cats and their habitats through conservation, rescue, welfare, breeding and education. Based at our Sanctuary in Kent, you'll help enable exceptional animal care and ethical visitor experiences, while supporting a mission that drives global conservation and inspires action for the future of wild cats. Key duties Recruiting, inducting, and supporting a growing team of volunteers across multiple departments Coordinating rotas, placements, and training sessions to meet the needs of the Sanctuary Building strong, respectful relationships with volunteers and staff alike Maintaining volunteer records and communication through systems like Mailchimp and internal databases Planning and delivering engagement opportunities, volunteer events, and recognition activities Working closely with the wider team to ensure a seamless volunteer experience across the site Helping develop new opportunities for volunteering linked to events, fundraising, and conservation projects About you: A natural communicator who is confident, compassionate, and highly organised Someone who thrives on working with people and supporting others to grow Experience in volunteer coordination, HR, community work, or team supervision would be ideal A team player who can also work independently, with excellent time management Comfortable using systems like Excel, databases, and email platforms (e.g. Mailchimp) A genuine passion for animals, conservation, and the values of The Big Cat Sanctuary
Benefits
Additional Information
Job Title: Volunteer Coordinator Location: Headcorn, Kent - Own transport required Salary: £14.50 per hour (£18,096 actual) Job Type: Permanent, Part Time - 3 days per week including regular weekend/evening work
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