Sales Support Officer

About the role

We are looking for a Sales Support Officer to join the Dalby team on a permanent, full-time basis. Our Sales Support Officers are the first person our clients communicate with when they interact with Elders. Your expert customer service skills will operate as the backbone of the branch and support the sales teams in maintaining and growing client relationships. With the backing of the Elders network, you will be provided with the tools necessary to take clients through the end-to-end sales process across all facets of the branch including retail, livestock & financial services. The successful candidate will be supported and mentored within the position to ensure they obtain all the skills to enjoy a fruitful career at Elders.

Responsibilities

• As a key member of the branch, you will enjoy a varied day including:
• Provide high-quality administrative support to the branch team across livestock, retail, and finance operations.
• Collaborate effectively within a team-oriented, results-driven environment to support branch objectives.
• Manage daily reception functions, including telephone enquiries, banking, mail handling, and general administrative tasks.
• Coordinate accounts payable activities, including expense processing and invoice management.
• Process livestock sales transactions across multiple channels, including auctions, private sales, hooks, AuctionsPlus, and Stud platforms.
• Support livestock sales and marketing activities across a range of digital and traditional platforms.
• Maintain accurate records and ensure compliance with organisational procedures and industry requirements.
• About you
• To succeed at Elders, you need to:
• Demonstrate the ability to thrive in a collaborative, team-oriented, and results-driven work environment.
• Proactive, resourceful, and forward-thinking, with strong attention to detail and a commitment to accuracy.
• Deliver exceptional customer service while building and maintaining strong business relationships with clients and stakeholders.
• Possesses excellent organisational and time management skills, with the ability to prioritise tasks and work independently.
• Highly proficient in computer systems and digital technologies, with a willingness to embrace new tools and processes.
• Exhibit a professional, positive, and adaptable approach to supporting business operations and achieving team objectives.
• About Elders
• We are committed to a sustainable and prosperous future for rural and regional communities and creating value for all stakeholders in the agricultural supply chain, across both Australian and international markets.
• Elders is for Australian agriculture.
• If you are ready to grow your career with Elders, please click on 'Apply' today.
• For more information please visit our careers page or email careers@elders.com.au Please note, applications may be shortlisted as they are received.
• We will accept applications from all people with the right to live and work in Australia.
• #LI

Benefits

Additional Information

Accepting a role with Elders means you will be joining the family backed by a team ready to support and grow your career. Be part of a culture that has been in the making for more than 185 years, a culture so strong it is almost tangible. Much like the farmers and communities we work with, you will experience, passion, dedication and resilience across all parts of the business. With such an iconic, essential business in the Australian landscape we are confident that you too will be proud to grow your career at Elders and wear the pink shirt.

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