Screening Operations Analyst
External
Mrisoftware · Manila, PhilippinesPrepare for this interview
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About the role
The Screening Operations Analyst is a production and compliance support role within our US-based background screening operation. Working during US Eastern business hours, you will process regulated employment and multifamily applicant screening orders, execute searches across federal and third-party databases, handle document workflows, and support consumer dispute and compliance functions. This is a team environment built around progressive skill development. New analysts begin with core processing and search execution tasks. As you demonstrate accuracy and sound judgment, your responsibilities expand into result interpretation, compliance support, and higher-complexity workflows. There is a clear path forward for people who take quality seriously and invest in understanding the regulatory environment they work in. The work is substantive, the learning curve is real, and accuracy is non-negotiable. You are handling sensitive personal data that has real consequences for real applicants. From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work enviro
Responsibilities
- Responsibilities are assigned and expanded based on proficiency. Core functions of the team include:
- Processing & Search Execution
- Enter and process applicant screening orders across case management and screening platforms
- Execute regulated searches including OIG/FIL, OFAC, BLJ, eviction, sex offender, Federal Bankruptcy, FHFA/HUD/FDA Debarment, International Criminal, PACA/PSP, SEC Broker, No Fly List, and others
- Process and support CBSV, BCA Private/Fingerprint, MedEx, DMV/CDL, and DOT verification workflows
- Receive, distribute, and organize applicant documents; pull records from PMX and related systems
- Schedule drug tests and physical exams; track appointment completion
- Research & Verification
- Conduct property ownership and company research
- Verify professional licenses through state boards and third-party databases
- Complete professional reference checks via phone and written outreach
- Perform Photo ID review and verification
- Results Interpretation & Compliance Support
- Interpret results across multiple search and screening program types as proficiency develops
- Process consumer disputes in accordance with FCRA timelines and documentation standards
- Support new client compliance vetting and onboarding workflows
- Assist in preparing and reviewing quarterly compliance reports
- Help track regulatory and legislative changes affecting employment and tenant screening
Requirements
- Required
- 2+ years in a BPO, LPO, records research, compliance back-office, or similarly structured analytical environment
- Strong written English - documentation and internal communication must be clear and precise
- Demonstrated ability to manage a high-volume personal work queue accurately with minimal supervision
- Comfortable learning multiple software platforms and adapting quickly to new tools and processes
- Availability for graveyard shift, Sunday through Thursday, aligned to US Eastern Time
- Absolute discretion with sensitive personal data
- Strongly Preferred
- Prior experience at a background screening company (First Advantage, HireRight, Sterling, Checkr, or equivalent)
- Familiarity with US public records, federal agency databases, or court record research
- Working knowledge of FCRA or other US consumer reporting regulations
- Experience in legal process outsourcing, financial services compliance, healthcare records, or government-adjacent operations
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