Commercial Planning Manager

About the role

We're looking for a Commercial Planning Manager to join the Parcels Planning team. This role sits at the heart of how we plan, forecast and trade the Parcels business. You'll be responsible for designing the planning methodologies, forecasting frameworks and analytical approaches that translate commercial ambition into robust, evidence-based plans in direct partnership with our advanced analytics team/Data Scientists, helping the business understand where we are heading, and making sure we have the right planning foundations in place to support growth. The team combines commercial judgement with statistical modelling, causal inference, AI and decision science to support better business decisions. You'll own the commercial planning methodology across budgeting, rolling forecasting, latest estimates and scenario planning, ensuring planning outputs are statistically robust, commercially relevant and operationally actionable. You'll work closely with Commercial leaders, Logistics, Finance and country teams to make sure we have a clear view of demand, revenue, margin and the actions needed to deliver against our targets. This role is not just about running the planning cycle. It's about transforming how commercial planning is performed by combining statistical modelling, causal analysis, AI-assisted workflows and automation to build a faster, more accurate and more scalable planning capability. We are specifically looking for someone who has already used tools like Claude, ChatGPT, Gemini or other AI/automation tools to improve budgeting, forecasting, planning or analytical processes. This could include using AI to improve forecast accuracy, improve model calibration, automate variance analysis, speed up budget builds, validate assumptions, generate planning commentary, build scenario models or make planning outputs more consistent and scalable. This is a great role for someone who is commercially sharp, comfortable working with data, and has practical experience using AI and automation to improve how planning is done.

Responsibilities

• You'll help redesign the budget and forecasting process using better data, smarter tools, automation and AI-assisted workflows.
• You'll use AI tools in a practical way to improve planning accuracy, reduce manual work, validate assumptions, generate insight and make forecasting easier to repeat and explain.
• You'll lead core commercial planning processes across Parcels, including budgeting, 4+8 forecasting, monthly latest estimates and re-forecasting cycles.
• You'll build a clear view of expected performance across key markets, helping the business understand risks, opportunities and the actions needed to close gaps.
• You'll partner closely with Commercial and country teams to understand market performance, customer demand, sales trends, pricing, conversion and order behaviour.
• You'll run ad hoc commercial deep dives into areas such as demand, revenue, AOV, margin, item availability, market trends and customer behaviour.
• You'll work with Finance to make sure forecasts are commercially grounded, clearly explained and connected to business targets.
• You'll support the AD of Planning in building a stronger planning rhythm for Parcels, including clearer reporting, better governance and improved decision-making forums.

Requirements

• Experience in commercial planning, business planning, trading, merchandising, demand planning, finance, strategy or a similar

Additional Information

🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet - 10% of greenhouse gas emissions, to be exact. 🌱 Product: Too Good To Go operates the world's largest marketplace for surplus food, where we connect food businesses with consumers who can buy and enjoy it at 50 %+ off retail value. Alongside our app, we create educational tools, operate an end-to-end surplus food management solution, and influence legislation to help reduce food waste. 📈 Scale: We're growing fast: Our community of 133 million registered users and 261,000+ active partners across 20 countries, have together already saved 517+ million meals from going to waste - avoiding over 1.4M tonnes of CO2e from entering the Earth's atmosphere! ⭐️ Impact: We are a certified B Corp social impact company. Too Good To Go was named in Fast Company's list of the World's Most Innovative Companies and World Changing Ideas. We are also honoured to be included in TIME's 100 Most Influential Companies. Most recently, we won Apple's coveted Cultural Impact Winner.

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