Hospitality Scheduling Specialist

Responsibilities

• Communicate with area sales managers and rep partner offices to define the purpose, objective, and topics to be covered during the visit, establish dates of visit and obtain information on attendees.
• Identify individuals within the business units to assist in various components of the visit.
• Collaborating with Education Center staff, schedule all logistical details of visit including meeting space, meals, and off-hours hospitality functions.
• Work closely with the Hospitality Manager, Customer Training Manager, and business unit staff to ensure alignment of customer and rep expectations with educational and product content.
• Provide a high level of professional customer service to create best in industry customer experience.
• Serve as primary point of contact for customer and rep visit inquiries and execution of logistical details as needed.
• Provide support for scheduled training activities and events, including off-hour functions and occasional weekend events as needed.
• Create reports regarding visitor data as requested.
• Provide back-up for the Hospitality team's duties which may include the company store, food service, and set-up and clean-up of events.
• Drive the shuttle vans as needed.
• What you should have:
• 4-6 years of relevant work experience in hospitality, food service, or other customer centric environment required.
• Valid driver's license and safe driving record required.
• Ability to occasionally work a varied daily schedule that may include evenings and weekends is required.
• 2 Year / Associate Degree or equivalent years of job experience required.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
• A few things you should know:
• Minimum travel is required.
• Will work on-site in Schofield, WI.
• COMPENSATION & BENEFITS
• With best-in-class benefits, you can be the best you, and together, we can be the best in the industry. Visit our Perks & Benefits page for more information on these offerings:
• Health & Family Support
• Financial Security
• Learning & Development
• Rewards & Recognition
• Wellbeing & Mental Health
• Work-Life Balance
• Fun Perks
• SPECIAL NOTATION
• PHYSICAL REQUIREMENTS
• EEO STATEMENT
• We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, nation

Benefits

Additional Information

Ready to join a global leader in air movement and ventilation? At Greenheck Group, joining our team means more than just starting a job, it's joining an award-winning culture prioritizing your growth and development. Our unwavering commitment in supporting our team members both personally and professionally has earned us national recognition time and time again. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands. Our products are found in commercial, institutional, and industrial facilities worldwide, from schools and hospitals to factories and stadiums. Since 1947, we've proudly invested in our people and our communities, fostering innovation, leadership, and opportunity at every level. We are more than products, we are a team of inspired people doing extraordinary things. Your Opportunity : As a Hospitality Scheduling Specialist for Greenheck Group you will be responsible for providing best-in-class hospitality for on-site and virtual customer events and working closely with the Education Center staff to deliver an exceptional experience for all guests.

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