Office Specialist I - Augusta - Anticipated Vacancy

About the role

This position will provide administrative support to the Compliance and Licensing divisions, including data entry for complaints and inspections, tracking Compliance Inspector self-initiated work, closing inspections and complaints, correspondence between staff, licensees, and registrants, answering telephones, and responding to email inquiries. This position requires advanced office and administrative support services and proficiency in modern office practices and equipment necessary to perform diverse administrative functions. This position must handle difficult individuals professionally. Responsibilities require the use of independent judgment, initiative, and discretion to make determinations on a range of matters. JOB DESCRIPTION: This is a classification in the Office & Administrative Support Job Family which provides office and administrative support to an agency, program, or operational unit requiring operation of office equipment and knowledge of office processes and diverse clerical functions. This job family is distinguished by its contributory role in meeting operational, production, and/or processing needs.This is advanced office and administrative support work providing assistance to an agency and/or the public requiring advanced office and administrative support services requiring a proficient knowledge of modern office practices and office equipment necessary to perform diverse administrative functions. Responsibilities require using independent judgment, initiative, and discretion to make determinations on varied matters. REPRESENTATIVE TASKS: Complies with the requirements of State policies, including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes. Review input/output of information from electronic information systems and develop/implement quality control standards for data input structures and output quality assurance. Examine motor vehicle title applications and associated documents such as liens, chain of ownership, vehicle and odometer information, and signatures to determine vehicle ownership and compliance with applicable regulations. Develop, post to, amend, and/or update web pages using established content and knowledge of modern office software. Code, compute, verify, post, reconcile, and/or update standard documents and financial transactions. Review, update, revise, verify, reconcile, maintain, edit, and/or adjust payroll transactions and/or personnel transactions. Write summary reports and trend analyses. Recommend operational improvements. Research, compile, and analyze complex information to reach a conclusion and/or make recommendations. Present routine factual information to individuals/groups. Repair, service, clean, and/or maintain issued materials. Determine and requisition inventory/supplies. KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED: Knowledge of payroll principles, procedures, and techniques; and automated payroll systems and procedures. Knowledge of human resources practices and employee benefits. Knowledge of the principles, practices, and equipment related to quality control of data input and output. Knowledge of the laws and practices related to the title and ownership of motor vehicle titles. Ability to develop and change web pages using established content. Ability to verify, code, compute, and/or reconcile data on standard documents. Ability to conduct research, gather information, and analyze results to reach a conclusion Ability to oversee and maintain inventory/supplies. Ability to review input/output of information from electronic information systems and develop/implement quality control standards for data input structures and output quality assurance. Ability to examine motor vehicle title applications and associated documents such as liens, chain of ownership, vehicle and odometer information, and signatures to determine vehicle ownership. Ability to write clear and comprehensive reports. Ability to develop and recommend new work methods and administrative policies/procedures. Ability to understand and promote

Benefits

Additional Information

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State. . Department Name Division / Group/ Subcategory Opening Date: Closing Date: Grade / Admin Unit : / Job Class Code: _ _ _ _ Salary: $ .00 - $ .00 / Hourly or Annually ( * Includes 0.00 % recruitment and retention Stipend) Position Number: ( 9 digits ) Location: Augusta Telework: Partial / Hybrid , with management approval , upon completion of probationary period. All telework must be performed in the State of Maine. Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

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